Elevate operational excellence at Chartwell as the HCM Applications Support Manager located in Mississauga. Your expertise in Oracle HCM Cloud will enhance system reliability and service delivery.

As a vital member of the team, you will oversee the support of Oracle HCM modules ensuring service levels are maintained and issues are resolved expediently. You will collaborate with key stakeholders, including HR and IT, to streamline operations, conduct root cause analysis, and manage vendor relationships effectively. Your leadership will shape a culture of accountability and efficiency.

Key Responsibilities:
• Lead operational support for Oracle HCM Cloud systems
• Handle incident management and service requests promptly
• Monitor and report on service performance and stability




• Engage in root cause analysis and process improvement
• Support compliance by coordinating necessary system changes

Requirements:
• Over 6 years of experience in Oracle HCM support
• Robust leadership and operational management skills
• In-depth knowledge of HR and related business processes
• Proven ability to manage vendor communications and support
• Experience in complex, multi-site operational environments

Bring your expertise in operational support to Chartwell, fostering seamless HCM functions.
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📌 Chartwell HCM Applications Support Manager (Ontario)
🏢 Socket.dev
📍 Ontario