Elevate your career at Hard Rock Ottawa Hotel & Casino as a Front Desk Agent, where you’ll manage guest check-ins and inquiries in a energetic environment. Your role is vital to guest satisfaction and hotel operations.

This full-time permanent position involves welcoming guests and handling reservations, billing, and room assignments. You will provide valuable information about the amenities and services available within the hotel and casino. A commitment to professionalism in a bustling atmosphere is essential for this role.

Key Responsibilities:
• Welcome guests and facilitate their check-ins smoothly
• Handle billing, room charges, and payment transactions
• Provide detailed information regarding hotel services and amenities




• Professionally resolve any guest concerns or inquiries
• Collaborate with multiple departments for operational excellence

Requirements:
• Minimum 6 months experience in a similar position
• Strong attention to detail in a high-pressure setting
• Required to maintain all licenses and certifications
• Must be available for varying shifts, including weekends
• Candidates must be at least 19 years old

Utilize your customer service expertise to enhance guest experiences at Hard Rock Ottawa Hotel & Casino.
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📌 Hard Rock Ottawa Front Desk Role (Quebec City)
🏢 067 Hard Rock Ottawa Racetrack Emp Svc In
📍 Quebec City