Join Algonquin Power & Utilities in a pivotal role as Senior Manager for SAP Delivery Initiatives, focusing on innovation in customer service solutions. Your experience will shape the delivery of SAP platforms.

In this strategic role, you will lead SAP projects that enhance customer engagement and operational effectiveness. Your leadership will guide both internal teams and vendor partners to achieve optimal delivery results. Utilizing your deep expertise in SAP technologies, you'll ensure that projects align with business goals and deliver measurable outcomes. Build a culture of collaboration and improvement within the team.

Key Responsibilities:
• Spearhead the end-to-end delivery of SAP customer solutions
• Define and manage product backlogs and roadmaps




• Conduct thorough SDLC management practices
• Facilitate user testing and coordinate with business units
• Track project performance metrics and drive continuous improvements

Requirements:
• Bachelor’s Degree or equivalent qualifications
• In-depth knowledge of SAP CX/CRM tools
• Experience in SDLC and governance frameworks
• Proven record in managing IT operational handoffs
• Relevant SAP certifications preferred

Leverage your SAP expertise to elevate customer interactions at Algonquin Power & Utilities.
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📌 Senior Manager for SAP Delivery Initiatives (Ontario)
🏢 Liberty
📍 Ontario