Join SinglePoint as a Manager of Client Services in Toronto, ON, focused on enhancing client relationships in collections and recovery. Enjoy a hybrid work environment that fosters growth.

In this role, you will oversee a Client Services team, utilizing your expertise in account management obtained over 5 years. Your primary focus is client satisfaction and operational excellence. Regular business reviews will allow you to strengthen ties and identify opportunities for service enhancement, ensuring our clients receive top-notch support.

Key Responsibilities:
• Build trust as primary contact for recovery clients
• Conduct business reviews and service assessments
• Engage with internal teams for seamless service
• Monitor trends and suggest service improvements
• Keep comprehensive records in CRM systems

Requirements:
• 5+ years in client management or account management
• Solid communication and relationship skills
• Experience in collections recovery or BPO
• Proficient in Microsoft Office and CRM platforms
• Bachelor’s degree or equivalent

Become a pivotal part of our client services team, driving growth and satisfaction at SinglePoint.
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📌 Manager of Client Services - Hybrid Role (Ontario)
🏢 SinglePoint Group International
📍 Ontario