Overview
Languages

English

Education
Secondary (high) school graduation certificate

Secondary (high) school graduation certificate

Experience
1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
Hotel, motel, resort

Responsibilities
Tasks

Investigate complaints and claims

Register arriving guests and assign rooms

Process group arrivals and departures

Take, cancel and change room reservations

Provide information on hotel facilities and services

Provide general information about points of interest in the area

Process guests' departures, calculate charges and receive payments

Maintain an inventory of vacancies, reservations and room assignments

Clerical duties (i.e. faxing, filing, photocopying)

Answer telephone and relay telephone calls and messages

Assist clients/guests with special needs

Provide customer service

Benefits
Health benefits
Health care plan

Paramedical services coverage

Financial benefits
Group insurance perks

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📌 front desk agent (Nova Scotia)
🏢 Hilton Garden Inn Halifax Airport
📍 Nova Scotia