Become a vital part of Apotex's Customer Support team as a Bilingual Coordinator focusing on order processing and customer care. This contract role is perfect for gaining significant industry experience.

Based in Toronto, you will support the Customer Service team by facilitating effective order management and effective issue resolution. Engage with internal teams to ensure customers receive timely, quality support. This position is excellent for those seeking to build a career in customer service within a global pharmaceutical company.

Key Responsibilities:
• Answer customer inquiries and ensure service satisfaction
• Verify customer orders in SAP for accuracy
• Investigate order issues and escalate as necessary




• Process claims related to shipments in SAP/Salesforce
• Support compliance documentation administration

Requirements:
• Degree in a relevant field is preferred
• Fluency in French is required for this role
• Experience in customer service is advantageous
• Solid communication and organizational skills
• Ability to work effectively in high-pressure situations

Capitalize on your bilingual abilities and customer service skills at Apotex, enhancing patient care globally.
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📌 Apotex Bilingual Customer Support Coordinator (Ontario)
🏢 APOTEX
📍 Ontario