Influence positive change as a Bilingual Case Support Coordinator in Toronto. Help Canadians resolve financial disputes with compassion in a hybrid setting.

We seek an experienced bilingual individual in financial services to manage complex cases. Your responsibilities will include overseeing fraud investigations and other financial disputes, requiring strong empathy and critical reasoning. This position demands effective collaboration and communication with various stakeholders while ensuring fair treatment for all clients.

Key Responsibilities:
• Handle comprehensive financial dispute investigations
• Assist claimants during the investigation journey
• Collect and assess information related to disputes
• Work alongside consumers and financial institutions
• Achieve fair and justified resolutions

Requirements:
• Minimum of 2 years in banking, finance, or insurance
• Bachelor’s degree in finance or related field
• Proficient in both French and English correspondence
• Critical thinker with solid empathy skills
• Focused on case resolution, not call center work

Utilize your bilingual expertise to champion consumer rights in financial matters.
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📌 Financial Services Coordinator Bilingual (Ontario)
🏢 Bilingual Source
📍 Ontario