About The Job If you're an ambitious HR professional eager to grow in a fast-paced, retail luxury environment, this is the role for you. Based in the Canadian Regional HQ, with daily contacts with Canadian Store Teams, your mission will position you as a top-of-class sparring partner for management and employees across our stores. By developing a deep understanding of your stakeholders' needs, you'll bring your strong HR background and proactive, solutions-driven mindset to ensure the best possible employee experience - while supporting Louis Vuitton in meeting its business objectives. You embody the energy of Dream, Dare, Do - keeping ambition high, accepting and managing risk, and turning ambition into real impact for the business and its people. As part of the House, you help shape every employee's Legendary Journey: encouraging them to amaze themselves, explore infinite possibilities, and thrive among the best, within a team committed to surprising the world together. You foster trusted collaboration with management and employees alike, championing and accelerating a culture of excellence in which people feel engaged and inspired to deliver top business results.
Job responsibilities Talent Acquisition, Candidate Experience & Employer Branding Lead your own searches (sourcing, screening, scheduling) - to ensure a memorable, end-to-end recruitment experience for the business, attracting and hiring talented, high-performing professionals in the most candidate-centric, cutting-edge and timely way
Develop innovative and engaging talent attraction strategies, recruiting directly through all available tools (including social media and AI-assisted sourcing and screening) to ensure every open role across the market is filled with the most appropriate hire, faster and without losing the personal touch
Practice “Talentelling” - engage in frequent, genuine conversations with talent across the market to understand aspirations, spot potential early, and keep relationships warm well beyond the hiring moment
Partner with Store Management on compensation proposals and negotiate employment offers
Strategic HR Partnership & Talent Development Be accountable for the implementation of the business strategy in your scope, with close monitoring of resources planning and FTE across all doors
Extend “Talentelling” internally - regular career conversations and talent check-ins that feed succession planning and the wider talent pipeline, supported by a simple career-compass approach
Support development conversations, succession and mobility plans, while deploying proactive employee engagement strategies throughout the market
Roll out annual HR processes - salary and performance reviews, talent reviews, succession planning




Provide consultative guidance to Store Management on performance management, coaching, and corrective actions
Coach and accompany employees through internal mobility, in and out of the market
Employee Relations Bring people together and manage the expectations of all stakeholders; proactively identify and manage employee relations, aiming for win-win solutions that resolve ER cases without escalation
Coach and educate managers on ER skills - conflict resolution, communication, evaluations
Investigate concerns and ensure consistent practices across the market in full compliance with federal, provincial and local employment law.
HR Administration, Data & Compliance Together with the HR team, be the master of HR Admin for your scope - ensuring data accuracy across all HRIS, a smooth onboarding and offboarding process, and digitalizing as many actions as possible
Leverage AI to optimize HR workflows and streamline administrative processes - from data management to reporting - freeing up time for higher-value, people-facing work
Contribute to relevant updates, reporting and analysis of HR trends, internally and externally, while maintaining LV's compliance with all applicable rules
Engagement, Trust & Wellbeing Foster an effective listening and acting culture - leveraging tools like engagement surveys to translate feedback into visible, tangible action
Nurture local proximity and engagement in-store, contributing to a unified engagement community across the market
Contribute to the simplification of team communication and collaboration, streamlining channels and tools (e.g. intranet, newsletters, face-to-face) to cut through noise
Bring empathetic, trust-based leadership to a fast-changing environment - balancing growing pace and ambition with employees' need for stability, recognition and psychological safety
Profile Experience 3-7 years of experience in Human Resources, ideally within retail specialty or luxury environment
Substantial experience taking direct responsibility for a client group / market scope, ideally in (luxury) retail
Prior experience managing or mentoring a junior HR team member is a plus
Proven track record in sourcing (internally and externally) and full-cycle recruiting




Good up-to-date knowledge of Canadian federal and provincial employment legislation; international/multi-market HR exposure a plus
Education Bachelor's degree in Human Resources or related discipline required; Master's degree a plus
Languages Strong command of English essential; French a strong asset given the Canadian market
Travel Regular travel across the Canadian market required to support stores in person
Skills Full breadth of HR knowledge - talent acquisition, talent management, employee relations, HR admin & compliance
Excellent interpersonal and communication skills (written, verbal, presentation), able to adjust message across varied audiences
Strong project management and organizational skills; deadline and detail-oriented
Proficiency in Excel and the Microsoft Office suite; comfortable working across HR digital tools/HRIS
Comfortable leveraging AI-powered tools to optimize workflows, support reporting and streamline day-to-day HR processes
Ability to work autonomously in a fast-paced environment, managing multiple priorities
Behaviours & Personal Attributes Commercial Mindset
Agility
Curious / Entrepreneurial
Emotional Intelligence & Empathy
Composure & Sound Business Judgement
Drive for Results, without compromising ethics or quality
Courage, Integrity and Trust
Collaborative & Team Spirit
Assertiveness and emotional resilience
Natural coaching skills
Client-Centric mindset, focused on excellence
Additional information The appointed candidate will be offered a base salary within the range of $100-$130CAD, plus the opportunity to participate in our Retail Bonus program, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, life insurance and AD&D;, various paid time off programs, and employee discount/perks. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training within the luxury and retail environment.
Louis Vuitton is proud to be an equal-opportunity employer. We welcome and encourage applications from people with disabilities and recognize the importance of Equality, Diversity, and Inclusion. Accommodations are available for applicants with disabilities throughout the recruitment, selection and assessment process. If you require accommodation, please let us know in advance and we will work with you to meet your needs (please contact our toll free hotline at 1-(phone hidden) with any accommodation requests).
Please note, we appreciate all applicants for their interest but only those selected for an interview will be contacted.
Reference LVM33958

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📌 Human Resources Manager (Ontario)
🏢 Louis Vuitton
📍 Ontario