Department: Mental Health & Addiction Services Initial competition is now closed.
We are continuing to accept applications until a candidate is selected.
The Clinical Coordinator is responsible for providing organizational and system leadership for the overall coordination and program development within Central Intake Ontario North East Mental Health and Addictions Hub (CIO-MHA). In conjunction with the Manager, the Clinical Coordinator works collaboratively with North East partners in system level planning for the provision of quality, evidence informed mental health care to adults. In addition, assists with and supports the coordination of functions and activities related to the daily operations within the CIO-MHA Hub.
QUALIFICATIONS Certification/Experience/Knowledge: Minimum Bachelor’s Degree in a health related discipline from University required, masters degree in health administration, Public health, nursing, social work related field considered an asset
Current certificate of registration in good standing with an applicable regulatory college is required
Minimum of five (5) years progressive clinical experience with a focus on Mental Health and Addictions across the lifespan
Minimum of three (3) years demonstrated leadership experience in a health care environment, including supervisory, project leadership, and system coordination responsibilities required
Formal training and/or certification in Change Management and process improvement methodologies strongly preferred (e.g., Lean Healthcare Certification, Lean Six Sigma Green/Black Belt, Prosci Change Management Certification, PMP or equivalent project management certification)
Demonstrated experience leading transformational change initiatives within complex healthcare systems required
Demonstrated knowledge of the Ontario healthcare system, including Ontario Health structures, Health Service Providers (HSPs), provincial MHA strategies, funding models, regulatory frameworks, and coordinated access pathways required




Demonstrated knowledge of Mental Health and Specialized Geriatric Services across the care continuum including primary care and community support services (i.e. Ontario Home at Home)
Skills/Abilities: Proven ability to lead system-level planning and implementation initiatives, including development of project charters, work plans, risk mitigation strategies, performance indicators, and sustainability frameworks
Demonstrated expertise in stakeholder engagement, consensus-building, and facilitation across diverse partner organizations, including individuals with lived/living experience, community agencies, and provincial bodies
Strong understanding of quality improvement, standardized work, and continuous improvement principles to support sustainable regional integration and service alignment
Demonstrated experience using data analytics, performance indicators, and reporting tools to monitor outcomes, inform decision-making, and drive continuous advancements across the healthcare system
Experience working within governance frameworks, reporting to steering committees, and supporting regional/provincial accountability structures
Experience in program development, evaluation, and implementation, including managing multiple competing priorities within tight timelines and evolving system demands
Advanced problem-solving, systems-thinking, and conflict resolution skills, with the ability to navigate complex clinical and organizational scenarios while maintaining professionalism and confidentiality
Demonstrated ability to serve as a clinical and system resource in addressing complex cases, facilitating coordinated service planning, and strengthening cross-sector linkages
Sound knowledge of regulated health professions, applicable legislation (e.g., RHPA), privacy requirements, and professional standards of practice
Experience supporting staff onboarding,



competency development, and coordination of ongoing professional education and training initiatives
Experience working with electronic health records (EHRs), coordinated access platforms, referral management systems, or digital health tools to support system integration preferred
Proven ability to manage client concerns and complaints effectively, escalating appropriately while maintaining therapeutic and organizational integrity
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), project planning tools, reporting dashboards, and data analysis for performance monitoring and decision support
Demonstrated commitment to Inclusion, Equity, Diversity and Indigeneity (IEDI) principles, including the ability to apply culturally safe, trauma-informed, and equity-focused approaches to program planning, partner engagement, and service delivery. In addition to specific experience advancing equitable access for diverse, rural, Francophone, Indigenous, and underserved populations within the Mental Health and Addiction system preferred
Valid Driver's license with the ability and willingness to travel across the Northeast region on occasion as required
Demonstrated commitment to occupational health and safety standards, risk mitigation, and fostering a culture of safety, quality, and prevention of adverse event
Bilingualism (Advanced level English/French) is an asset
North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the recruitment process, please indicate this in your application.
All current hires are required to complete a Criminal Record Check (CRC) or a Vulnerable Sector Check (VSC), as applicable to the position. A satisfactory result, in accordance with organizational requirements, is a condition of employment.
NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER
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📌 Coordinator {NU-055} (Ontario)
🏢 NBRHC
📍 Ontario