Become a cornerstone of guest satisfaction as Cocotte's Support Staff for Guest Services. This role centers on delivering exceptional hospitality and managing guest flow.
We are looking for dedicated Host/Support Staff at Cocotte, who are eager to ensure that every guest feels welcome and valued. Your responsibilities will include managing seating, delivering focused service, and maintaining cleanliness across several areas. Bilingual candidates in English and French will excel in this dynamic environment.
Key Responsibilities:
• Engage guests with warmth upon entrance and exit
• Handle phone inquiries and manage reservations
• Maintain a tidy and organized host area
• Reset dining and lounge tables efficiently
• Follow protocols for room service delivery
Requirements:
• One year of experience in a customer-facing role
• Proven customer service and communication skills
• Resourceful and autonomous in task management
• Robust organizational and bilingual (English/French) skills
• Commit to safety and professional appearance standards
Bring your commitment to guest service excellence to Cocotte and help enhance every dining experience.
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📌 Support Staff for Guest Services (Ottawa)
🏢 Gray Collection
📍 Ottawa