Join the Surrey Police Service team as a Technical Support Specialist 2, focusing on client support and technical troubleshooting. This is an in office position dedicated to enhancing service experiences.

In this critical role, you will provide tier 1 & 2 support, addressing various client concerns related to hardware and software. Candidates should be ready to assist with performance issues and provide feedback for developing business processes. With a focus on team collaboration and excellent customer service, you'll play a vital role in supporting SPS's mission to innovate policing.

Key Responsibilities:
• Configure and maintain technology for end-users
• Investigate and resolve technical problems proactively
• Collaborate with teams to define project standards




• Generate and manage reports for technical stakeholders
• Help develop best practices for customer solutions

Requirements:
• IT diploma or equivalent experience
• At least three years in technical support roles
• Skilled with Microsoft System Center Configuration Manager
• Ability to obtain necessary police security clearance
• Strong organizational and planning capabilities

Enhance your career at Surrey Police Service, where you will influence the future of community policing through your technical expertise.
#J-18808-Ljbffr

📌 Surrey Police Service Technical Support Role (British Columbia)
🏢 Surrey Police Service
📍 British Columbia