Built by Total
Total Plumbing & Heating is a growing mechanical contractor providing plumbing, HVAC, hydronic, commercial and service solutions across Alberta and British Columbia.

We're building a company where great people have the support, opportunity and accountability to do great work, build their careers and be part of something that's growing.

Backed by Total
You do the work, and we make sure you're backed by a team that helps you succeed. Our field teams are supported by operations, project management, service coordination, leadership, systems, training and the resources needed to get the job done properly.

Trusted by Total
Our reputation is built on doing what we say we're going to do. Customers, contractors, communities and teammates trust us to show up, communicate, solve problems and stand behind our work. Every person at Total plays a part in earning that trust.

Our Core Values
Collaboration | Leadership | Excellence | Accountability & Responsibility | Relationships
These aren't just words on a wall. They guide how we work, how we treat each other, how we serve our customers and how we make decisions.

The Prospect
We're looking for an experienced Journeyperson Service Plumber to join our Kelowna, BC team.

This is a service-focused role for a plumber who can confidently diagnose problems, complete repairs, communicate clearly with customers, and take ownership of each job from start to finish.

This role will focus on residential and commercial service work and will involve diagnosing, servicing and repairing plumbing systems, as well as troubleshooting specialized mechanical systems including hydronic heating, boilers, glycol and geothermal systems. Service work may also include wineries and other commercial facilities.

You'll work independently in customers' homes and commercial facilities while taking responsibility for diagnosing issues, completing quality repairs, documenting your work and communicating recommendations to customers.

What You'll Do

Diagnose, service and repair residential and commercial plumbing systems

Troubleshoot hydronic heating, boiler, glycol and geothermal systems

Perform plumbing service and maintenance for wineries and other commercial facilities

Explain findings, repair options and recommendations clearly to customers

Prepare accurate job notes, estimates, invoices and material lists





Identify additional repairs and preventative maintenance opportunities

Install, service, repair and maintain applicable plumbing and mechanical systems

Read and interpret applicable drawings, specifications, manuals and work orders

Troubleshoot and identify issues appropriate to your experience and certification level

Complete work in accordance with applicable codes, regulations and Total standards

Maintain accurate job documentation and required paperwork

Communicate job progress, deficiencies, additional work and concerns

Coordinate with dispatch, customers, supervisors and other trades as applicable

Maintain company tools, equipment, service vehicles and work areas

Follow company safety policies and procedures

Participate in the on-call rotation as required

Represent Total professionally with customers, contractors and other trades

Support and contribute to the overall success of the team

What We're Looking For

Journeyperson Plumber certification

Valid BC driver's licence with a clean driving record

Proven plumbing service and troubleshooting experience

Strong diagnostic and problem-solving skills

Experience working independently in customers' homes and commercial facilities

Knowledge of applicable plumbing codes, regulations and safe work practices

Strong professional communication and customer-service skills

Comfortable using mobile applications for job documentation

Ability to work independently and take ownership of assigned service calls

Ability to work effectively as part of a team

Organized and accountable for assigned work

Commitment to safe work practices

Willingness to continue learning and developing technical skills

Ability to meet the physical requirements of the position

Experience That Would Be an Asset
Experience with any of the following is considered an asset:

Boilers and hydronic heating systems

Glycol systems

Geothermal systems

Wineries and specialized commercial facilities

Commercial plumbing and mechanical systems

Gas systems and gas certification





Preventative maintenance and service programs

Mobile service and job documentation applications

What Success Looks Like
At Total, success isn't just getting the job done. We expect our people to:

Produce safe, high-quality work

Take ownership of their responsibilities and service calls

Accurately diagnose problems and provide effective repair solutions

Meet reasonable productivity expectations

Communicate problems before they become bigger problems

Complete documentation accurately and on time

Clearly explain findings, repair options and recommendations to customers

Identify appropriate repair and preventative maintenance opportunities

Work effectively with the rest of the team

Continue developing their technical skills

Treat customers, teammates and partners professionally

Help develop less experienced team members when appropriate

Demonstrate our Core Values in how they work every day

What Total Offers

Competitive compensation based on experience and qualifications

$40-$50 per hour

Health and dental benefits

Company service vehicle and fuel card

Company-provided tools and technology

Overtime and on-call opportunities

Training and professional development

Consistent work with residential, commercial and specialized systems

Opportunities for advancement and increased responsibility

Exposure to a variety of plumbing, hydronic and specialized mechanical systems

Support from an established operations and leadership team

The chance to build a long-term career with a growing company

Schedule: Full-Time

Hours: Regular service hours with overtime opportunities as required

On-Call Rotation: Participation required as scheduled

Travel: Local travel throughout the Kelowna service area and surrounding communities as required

Company Vehicle: Company service vehicle and fuel card provided

Primary Work Area: Kelowna, BC and surrounding service area

This is a field-based trade position. Work environments may include residential homes, commercial buildings, mechanical rooms, wineries, customer facilities and outdoor environments depending on the role.

Compensation is determined based on certification, relevant service experience, technical capability and the requirements of the position.

Built by Total. Backed by Total. Trusted by Total.

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📌 Experienced Service Plumber (British Columbia)
🏢 Total Plumbing and Heating
📍 British Columbia