Ignite your IT career with Insight Global as a Technical Support Specialist in Fort Saint John, BC. Fully onsite, this role focuses on delivering high-level user support in a agile global energy setting.

As the primary IT point of contact for approximately 100-150 users, you will provide essential support in various technologies including end-user computing, networking, and AV systems. The contract role includes regular travel to field locations to ensure effective service and support across all operations.

Key Responsibilities:
• Deliver end-user technical support across systems
• Resolve networking performance and connectivity issues
• Provide on-site assistance at field locations
• Manage IT assets and inventory actively
• Set up and support AV systems in meeting rooms

Requirements:
• Minimum of 5 years in L1/L2 support environments
• Experience with Windows and Microsoft applications
• Networking skills in Cisco or Aruba technologies
• Familiarity with ITSM tools like ServiceNow
• Class 5 Driver's License for regional travel

Join a leading organization to enhance your IT support skills and deliver excellent service to users.
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📌 Technical Support Specialist Energy Sector (British Columbia)
🏢 Insight Global
📍 British Columbia