Enhance business outcomes as the Director of GTM Process Optimization at Equinix.

Your role will focus on architecting end-to-end workflows that elevate the full customer lifecycle using creative approaches and technology. In this pivotal position within the GTM Transformation team, your expert knowledge of process design will enable organizations to overcome challenges while enhancing collaboration across Marketing, Sales, and Customer Success. This role demands a deep understanding of operational efficiency and a commitment to building capabilities that align with CRO priorities.

You will work strategically and tactically, bridging the gap between technology and business needs. Key Responsibilities:

- Design future-state GTM workflows to improve customer interactions




- Utilize data to diagnose and remediate process inefficiencies
- Advise on AI-enabled workflows that multiply effectiveness
- Act as a liaison between business and technology teams
- Establish process performance metrics and standards Requirements:
- Bachelor's degree in Business, Engineering, or similar
- 8+ years in business process design or operations
- Knowledge of Salesforce and related platforms
- Experience in large, complex organizational environments
- Excellent collaboration and influencing skills Drive process excellence at Equinix, creating impactful systems that foster seller and customer success.

📌 Equinix Director of GTM Process Optimization (Toronto)
🏢 Equinix
📍 Toronto