Become a part of TD’s dynamic Contact Centre as a Customer Representative in Ottawa, Ontario. This role emphasizes exceptional customer service and timely resolution of inquiries.

In this essential position, you'll work at TD’s Contact Centre from 7 am to 12 am EST, serving a diverse customer base. Your passion for helping individuals will shine as you navigate customer inquiries with empathy, while achieving performance objectives. This role encourages continuous learning and career growth.

Key Responsibilities:
• Provide efficient and friendly support to customers
• Resolve inquiries and recommend TD services
• Consistently meet quality and compliance targets
• Participate in ongoing training sessions
• Work independently while collaborating in a team

Requirements:
• High School Diploma or equivalent
• Unilingual English; Bilingualism is an asset
• Solid communication and listening abilities
• Capability to manage multiple tasks
• Proficiency with digital technology and systems

Contribute to TD’s mission of helping customers while enhancing your own professional development in Ottawa.
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📌 Ottawa Contact Centre Position at TD (Quebec City)
🏢 TD Bank
📍 Quebec City