Burlington Hyundai
Junior Service Advisor
Positions: 1 (new) Permanent Full Time
Location: Burlington, On Site
Drive your career forward with Burlington Hyundai — where people, purpose, and performance come together. Burlington Hyundai is urgently seeking two Service Advisors to join our Team! Join a Thriving Dealership That’s Redefining the Automotive Experience
Are you a natural connector who thrives in a quick-paced environment and loves helping people? Do you bring energy, professionalism, and a “let’s make it happen” mindset to every interaction? Burlington Hyundai is looking for a confident, customer-focused Service Advisors to support our growing Service Department.
Who We Are We are a family-owned, proudly female-led dealership operated by graduates of the Georgian College Automotive School of Business. Our mission is simple: drive change and champion equality within the automotive industry.
From the shop floor to the showroom, we foster a culture built on:
Inclusivity and empowerment
Transparent communication
Personalized service
Growth, mentorship, and career advancement
Your voice matters here — and your career can truly flourish.
About the Position: Service Advisors are the heartbeat of our Service Department, creating the kind of standout customer experience that keeps people coming back. You’re the go‑to expert and trusted guide, owning every touchpoint between our customers and the service team. With a sharp eye for detail and a passion for doing things right, you ensure every repair and maintenance job meets customer expectations, vehicle needs, and Hyundai’s high standards.
Duties & Responsibilities Greet customers in person and by phone with professionalism and care
Create accurate work orders, confirm customer/vehicle info, and obtain signatures
Complete walk‑around inspections with customers
Book and manage service appointments
Provide clear updates,



timelines, and estimates throughout the repair process
Support sales of labour, parts, and accessories to meet CSI and dealership goals
Coordinate payment and smooth vehicle pick‑up
Ensure vehicles are cleaned before delivery
Maintain accurate records following privacy and dealership procedures
Explain the Hyundai Canada Survey at pick‑up
Follow up on recommended repairs, no‑shows, and rescheduled appointments
Participate in Hyundai and in‑house training
Build strong, positive customer relationships
Who You Are Customer-focused and competitive
Robust communicator and team player
Organized, detail‑oriented, and able to problem‑solve
Patient, adaptable, and comfortable in a fast‑paced environment
SERTI experience is an asset
Why You’ll Love Working With Us Market-competitive salary PLUS Multiple Performance Based‑Bonuses
Company Registered Pension Plan
Two Weeks Vacation to Start!
Extended Health Insurance Benefits
Career Growth and Advancement Opportunities
Supportive, Inclusive, and Modern Team Culture
Ongoing Training and Development Programs
Staff Events, BBQ’s and Food Trucks
Ready to Join a Team That’s Changing the Industry? If you’re passionate about delivering exceptional customer experiences and want to grow your career in a supportive, forward-thinking environment, we want to hear from you.
Our Commitment to Equity We are an equal opportunity employer committed to maintaining a diverse and inclusive workforce. Accommodations are available upon request throughout the recruitment process.
Applicants may be subject to a background check and must meet the security criteria designated for the position.
We utilize artificial intelligence (AI) in our recruiting process, including the creation of job postings and pre-screening assessments.
We thank all applicants for their interest. Only those selected for an interview will be contacted.

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