We're looking for an experienced Service Plumber to join our Edmonton, AB team.

This is a service-focused role for a plumber who can confidently diagnose problems, determine the appropriate repair, communicate options clearly to customers and take ownership of each job from start to finish.

This role will involve a mix of residential and commercial service work, including plumbing systems as well as specialized mechanical systems such as hydronic heating, boilers, glycol systems and geothermal systems. Experience servicing wineries and other specialized commercial facilities would be a strong asset.

You'll work independently in customers' homes and commercial facilities while being supported by Total's service coordination, operations and leadership teams.

What You'll Do

Diagnose, service and repair residential and commercial plumbing systems

Troubleshoot and service hydronic heating, boiler, glycol and geothermal systems

Perform plumbing service and preventative maintenance for wineries and other commercial facilities

Identify the cause of system issues and determine appropriate repair solutions

Explain findings, repair options and recommendations clearly to customers

Prepare accurate job notes, estimates, invoices and material lists

Identify additional repairs and preventative maintenance opportunities

Install, service, repair and maintain applicable plumbing and mechanical systems

Read and interpret applicable drawings, specifications, manuals and work orders

Complete work in accordance with applicable codes, regulations and Total standards

Maintain accurate job documentation and required paperwork

Communicate job progress, deficiencies, additional work and concerns

Coordinate with dispatch, customers, supervisors, other trades and Total's service team as applicable

Maintain company tools, equipment, service vehicles and work areas

Follow company safety policies and procedures

Participate in the on-call rotation as required

Represent Total professionally with customers, contractors and other trades

Support and contribute to the overall success of the team

What We're Looking For

Journeyperson Plumber certification ( an asset will train)

Valid Alberta driver's licence with a clean driving record

Proven plumbing service and troubleshooting experience

Robust diagnostic and problem-solving skills





Experience working independently in customers' homes and commercial facilities

Knowledge of applicable plumbing codes, regulations and safe work practices

Strong customer-service and professional communication skills

Ability to work independently and take ownership of assigned service calls

Ability to work effectively as part of a team

Organized and accountable for assigned work

Comfortable using mobile applications for job documentation

Commitment to safe work practices

Willingness to continue learning and developing technical skills

Ability to meet the physical requirements of the position

Experience That Would Be an Asset
Experience with any of the following is considered an asset:

Boilers and hydronic heating systems

Glycol systems

Geothermal systems

Wineries and specialized commercial facilities

Commercial plumbing and mechanical systems

Preventative maintenance and service programs

Gas systems and gas certification

Mobile service and job documentation applications

What Success Looks Like
At Total, success isn't just getting the job done. We expect our people to:

Produce safe, high-quality work

Accurately diagnose problems and provide effective solutions

Take ownership of service calls from start to finish

Meet reasonable productivity expectations

Communicate problems before they become bigger problems

Clearly explain findings and recommendations to customers

Complete documentation accurately and on time

Identify appropriate repair and preventative maintenance opportunities

Work effectively with the rest of the team

Continue developing their technical skills

Treat customers, teammates and partners professionally

Demonstrate our Core Values in how they work every day

What Total Offers

$40–$55 per hour, based on qualifications and experience

Health and dental benefits

Company service vehicle and fuel card

Company-provided tools and technology

Overtime and on-call opportunities

Training and professional development





Consistent work across residential, commercial and specialized systems

Opportunities for advancement and increased responsibility

Exposure to a variety of plumbing, hydronic and specialized mechanical systems

Support from an established operations and leadership team

The opportunity to build a long-term career with a growing company

Schedule: Full-Time
Hours:
Regular service hours with overtime opportunities as required

On-Call Rotation:
Participation required as scheduled

Travel:
Local travel throughout the Edmonton service area and surrounding communities as required

Company Vehicle:
Company service vehicle and fuel card provided

Primary Work Area:
Edmonton, AB and surrounding service area

This is a field-based trade position. Work environments may include residential homes, commercial buildings, mechanical rooms, wineries, customer facilities and outdoor environments depending on the service call.Total Plumbing & Heating is a growing mechanical contractor providing plumbing, HVAC, hydronic, commercial and service solutions across Alberta and British Columbia.

Built by Total
Our company is built by the people doing the work every day. From apprentices developing their trade to experienced journeymen leading in the field, we invest in people who take pride in their work, want to get better and understand that their contribution matters.

Backed by Total
You do the work, and we make sure you're backed by a team that helps you succeed. Our field teams are supported by operations, project management, service coordination, leadership, systems, training and the resources needed to get the job done properly.

Trusted by Total
Our reputation is built on doing what we say we're going to do. Customers, contractors, communities and teammates trust us to show up, communicate, solve problems and stand behind our work. Every person at Total plays a part in earning that trust.

Our Core Values
Collaboration | Leadership | Excellence | Accountability & Responsibility | Relationships

These aren't just words on a wall. They guide how we work, how we treat each other, how we serve our customers and how we make decisions.

Compensation is determined based on certification, relevant service experience, technical capability and the requirements of the position.

#J-18808-Ljbffr

📌 Plumbing Service Technician (Alberta)
🏢 Total Plumbing and Heating
📍 Alberta