Senior clinical leadership role within a medevac/air medical transport operation based in Winnipeg, MB.

22nd September, 2026
Clinical Dispatch Manager

TAPP Workforce Solutions Inc. — Healthcare Division

Role

Clinical Dispatch Manager

Location

Winnipeg, MB

Position Type

Full-Time | 12-Hour Rotational Shifts (Days/Nights)

Salary

$98,000 – $115,000 + $12,000–$14,000 Stat Pay

Total Compensation: $110,000 – $129,000

HIGH-LEVEL OVERVIEW FOR CANDIDATES

This is a senior clinical leadership role within a medevac/air medical transport operation based in Winnipeg, MB. As Clinical Dispatch Manager, you will serve as the operational hub between clinical personnel, flight operations, and Online Medical Control (OLMC). You will triage and prioritize patient transport needs, manage clinical crew deployment, and ensure regulatory compliance — all while working 12-hour rotational shifts in a fast-paced, mission-critical environment.

KEY RESPONSIBILITIES

Provide direction and leadership to all clinical personnel in partnership with Medical Managers and OLMC

Triage and prioritize patient transport needs

Facilitate conference calls for clinical consults as required

Collaborate with client and flight operations to pair aircraft assets with the most appropriate clinical crew

Delegate tasks to frontline staff for effective use of duty days

Attend daily operational meetings to maintain open communication within Operational Control

Liaise and facilitate patient conference calls with OLMC and all stakeholders

Maintain proficiency in electronic patient care record software to support frontline staff

Ensure regulatory compliance of contractual medevac operations

Enforce Health & Safety rules in the workplace

Maintain professional and technical knowledge through ongoing education, publications, and professional networks





Perform training needs analysis via chart audits; identify learning requirements with education team

Protect patient confidentiality and maintain compliance with personal health information policies

Ensure all incident reports, patient complaints, and unusual incidents are reported; collaborate with Supervisors, Managers, Director of Medical, and SMS program

Travel to other KAL-operated regions as required

Interpret and enforce infection-control policies, medication administration/storage procedures, and controlled substance regulations

Work with Medical Managers as required, including:

Maintain schedule and backfill AMC personnel

Coordinate with Medical Director for timely OLMC schedule submissions

Prepare and organize monthly reports, stats, and all necessary departmental records

Manage medevac operations within defined budget parameters

Perform all other duties as assigned by Director and VP of Medical

REQUIREMENTS
Education

University degree in Nursing or Respiratory Therapy

Advanced Care Paramedic Certificate, or equivalent education and experience

Certifications

Current registration with one of the following:

CRNM (College of Registered Nurses of Manitoba) — as a Registered Nurse

CPMB (College of Paramedics of Manitoba) — as an Advanced Care Paramedic

MARRT (Manitoba Association of Registered Respiratory Therapists) — as a Respiratory Therapist

Ability to obtain Instructor Certification as required (BCLS, First Aid, ACLS, PALS, PHTLS, CAMATA)

Valid Canadian Driver’s License

Valid Canadian Passport





Ability to apply for and obtain a RAIC Pass

Experience

Strong leadership with progressive management experience (required)

Previous management experience (asset)

Previous experience in the medical aviation industry (asset)

Technical Skills

Proficiency with Microsoft Office Suite (Excel, Outlook, Word)

Candidate Fit

Aboriginal Awareness and/or Cultural Diversity training

Demonstrated ability to perform under pressure in mission-critical, time-sensitive environments

Excellent communication and inter-departmental collaboration skills

Commitment to patient safety, confidentiality, and clinical excellence

BENEFITS

Medical, Dental & Vision Insurance — Starting Day 1

RRSP Match

2 Weeks Vacation (Potentially Negotiable)

Employee Share Purchase Plan

INTERVIEW PROCESS

Stage 1: Initial screening call with TAPP Workforce Solutions

Stage 2: Interview with Hiring Manager / Director of Medical

Stage 3: Final interview and offer

Interested? Let’s talk!

Contact Bronwyn Williams: [email protected] | (phone hidden)

ABOUT TAPP WORKFORCE SOLUTIONS INC.
At TAPP, we believe in more than just filling jobs—we connect great talent with great opportunities. As a talent acquisition company, we work closely with our clients to meet their hiring needs, ensuring the right fit for both employers and candidates. But our commitment doesn’t stop there.

We act as a talent agent for the professionals we serve, helping you navigate your career path, providing insights into new opportunities, and aligning you with roles that match your skills, aspirations, and goals. Whether you’re actively looking or simply exploring your next move, we’re here to support your journey every step of the way.

Your success is our priority. Let’s find your next opportunity together.

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📌 Clinical Dispatch Manager (Manitoba)
🏢 Tappwfs
📍 Manitoba