Job Summary At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.
Opportunity As a Senior Associate, Payments Transformation & Implementation Consulting, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career.
Responsibilities Supporting the delivery of end-to-end engagements related to payments and the financial sector to provide value and address our clients’ objectives
Providing value-add to our clients by delivering high quality work and actionable insights in both written and verbal formats
Working within a team environment supporting day-to-day client management, project management and the development of high-quality client deliverables
Developing and working with the team to deliver advice, make recommendations, and identify and solve problems
Collaborating on practice development, thought leadership, and development of new payment offerings
Committing to driving positive interactions and promoting diversity and equality in the team
Uphold the firm’s code of ethics and business conduct
What You’ll Bring Your skills, knowledge, and experiences are what set you apart. Here’s what we look for:
3-5 years of experience in financial services, ideally in consulting or payments and a demonstrated passion for learning more about payments
An interest in upskilling for a digital world and technology trends, an openness to learning new tools, and adapting how you work
A demonstrated commitment to valuing differences and working alongside diverse people and perspectives
Experience in supporting the end-to-end delivery of projects, technology implementations, and/or other strategic initiatives
Ability to conduct detailed research and analysis to logically frame and provide strong and easy to consume insights for our clients
Strong written and verbal communication and interpersonal skills to provide high quality output and develop and maintain strong relationships with clients and internal colleagues
Self-motivated with a passion for delivering high quality work, working collaboratively, and developing an array of skills and knowledge




PwC Canada is committed to cultivating an inclusive, hybrid work workplace. Exact expectations for your team can be discussed with your interviewer. This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.
Compensation The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location.
In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements.
We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation.
During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.
Education & Credentials Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required
Degrees/Field of Study preferred
Certifications (if blank, certifications not specified)
Required Skills Accepting Feedback
Active Listening
Analytical Thinking
Business Data Analytics
Business Performance Metrics
Business Transformation
Change Management
Communication
Creativity
Embracing Change
Emotional Regulation
Empathy
Epic Software
Epic Systems
Inclusion
Intellectual Curiosity
Learning Agility
Logistics Management
Management Consulting
Manufacturing Operations Management
Market Research
Operating Effectiveness Review
Operational Excellence
Operational Performance Management (OPM)
Optional Skills Accepting Feedback
Active Listening
Analytical Thinking
Business Data Analytics
Business Performance Metrics
Business Transformation
Change Management
Communication
Creativity
Embracing Change
Emotional Regulation
Empathy
Epic Software
Epic Systems
Inclusion
Intellectual Curiosity
Learning Agility
Logistics Management
Management Consulting
Manufacturing Operations Management
Market Research
Operating Effectiveness Review
Operational Excellence
Operational Performance Management (OPM) (+ 18 more)
Additional Information Desired Languages (If blank,



desired languages not specified)
Travel Requirements Not Specified
Available for Work Visa Sponsorship? No
Government Clearance Required? No
Job Posting End Date
We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.
The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).
Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi. L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).

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📌 Senior Associate, Payments Transformation & Implementation (Ontario)
🏢 PwC South Africa
📍 Ontario