Step into a management role at Kohltech Windows and Entrance Systems as a Customer Service Manager. Direct teams to foster outstanding customer experiences and warranty support.

In this pivotal position, you'll report to the Director of Sales, guiding customer service and warranty teams in Atlantic and Central Canada. Your leadership will inspire team members, streamline operations, and manage customer escalations with precision. You'll embody Kohltech's brand values, ensuring that both service and customer needs are met through effective communication and collaboration.

Key Responsibilities:
• Establish goals and inspire team achievement
• Manage day-to-day customer service workflows
• Monitor and lead customer service representative activities




• Collaborate with technicians and coordinators for efficiency
• Review service issues and implement preventive actions

Requirements:
• Business-related undergraduate degree or experience
• Demonstrated leadership experience required
• Preferred experience in building supply industry
• Essential retail or sales management experience
• Proficient in Microsoft Office applications

Cultivate high-performance customer service teams to enhance Kohltech's reputation for excellence.
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📌 Customer Service Manager for Kohltech (Nova Scotia)
🏢 Kohltech Windows & Entrance Systems
📍 Nova Scotia