24 Sep
|
LG Electronics Canada
|
Ontario
24 Sep
LG Electronics Canada
Ontario
Become a Field Support Representative at LG, specializing in HVAC service support and trainer roles. This position offers a combination of technical troubleshooting and customer engagement.
As part of the LG team at the Canadian Head Office, you will play an instrumental role in supporting Authorized Service Providers by providing top-notch technical assistance. Your efforts will help ensure consistent repair quality and enhance training programs across the service channel. This role requires a thorough understanding of HVAC systems and a commitment to ongoing learning.
Key Responsibilities:
• Respond to service calls from providers nationwide
• Resolve technical issues effectively in the field
• Approve and review Return Authorization requests
• Document field issues for quality assessment
• Develop training resources for service staff
Requirements:
• At least 5 years of HVAC experience required
• Refrigeration License 313D or G2 License preferred
• Excellent written and verbal communication skills
• High School diploma or Skilled Trade Certificate
• Clean driver’s license and abstract necessary
Support LG’s commitment to enhancing customer satisfaction through excellent HVAC service and technical training.
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📌 Field HVAC Support Representative LG (Ontario)
🏢 LG Electronics Canada
📍 Ontario