Qode Media is a Toronto-based full-service Digital Marketing Agency. We're seeking a self-motivated Social Media Account Manager to join our dynamic team. Why work for us? We are a growth-focused agency that constantly challenges the status quo. We’re looking for team members to be a part of this growth. We're looking for employees who are happy, take pride in their work, and genuinely enjoy what they do.
Our ideal candidate will contribute to brainstorming, creative direction, and campaign execution for client accounts, as well as lead paid social campaigns. This individual will manage sales and relationships with an assigned client list. A Social Media Account Manager maintains the company’s existing relationships with its social media client list, ensuring that clients continue to use the company for their business needs. Team members in this role are also responsible for curating social media content, including GIFs, videos, photography, and copy.
Please note that this is an in-person role.
DUTIES AND RESPONSIBILITIES Assist in performing all tasks necessary to achieve the organization’s mission
Create videos for YouTube, Instagram, Facebook, TikTok
Report to Managing Director(s) and management on client-related issues & escalations
Perform daily tasks for social media audits, community management, content strategy, regular scheduling, account building, regular blog posts, sales calls, content creation, and curation
Operate as the lead point of contact for any and all matters specific to the assigned client list
Creation and maintenance of paid social campaigns, with a focus on increasing ROI for clients to help them meet their goals




Collaborate with Account Management and other teams to set a strategic direction
Define the most important social media KPIs
Build and maintain strong, long-lasting customer relationships
Develop a trusted advisor relationship with assigned accounts
Communicate clearly the progress of tasks and client performance with fellow team members and management
Assist with high-severity requests or issue escalations as needed
Create, curate, or request content for client and internal purposes: GIFS, videos, photography, copy
Schedule content for Qode Media clients
Create content calendars for clients
Create QodeScore Audit for prospective clients
Perform daily tasks for Qode Media, including client meetings and sales calls.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Passion for social media and an unquenchable thirst to understand all platforms: Instagram, Facebook, X, LinkedIn, TikTok, Pinterest
Good knowledge of Canva, CapCut, Adobe Creative Suite, including Photoshop and InDesign
Proven work experience as a Social Media Manager for brandsor personal brands
Hands-on experience in content management
Willingness to learn new technologies and tools
Analytical and multitasking skills
Strong organizational skills
Strong written and oral communication skills for email, phone,



chat, and in-person meetings
Able to demonstrate to clients how proposed social media solutions will show the expected return on investment with the company
Actively listens to clients and continually identifies opportunities to grow clients' businesses.
Deliverables consistently demonstrate thought leadership and innovation
Paid Media experience is an asset
A basic understanding of Paid Media is an asset
Agency experience is an asset
A post-secondary degree is required in a relevant industry (i.e., communications, design, arts, business, etc.)
EDUCATION AND EXPERIENCE Education: Completion of a bachelor’s degree at an accredited college or university, or equivalent work experience
Degree field: Media Information & Technology, Graphic Design, Social Media Marketing, English, Arts
Experience: Experience operating scheduling systems (like Hootsuite, Meta Business Suite, Asana) for a brand
Experience developing and executing social media strategies for brands
Experience managing multiple platforms for a brand (e.g, Instagram, Facebook, YouTube & X)
PERKS Full time, salaried position
In-office
Benefits available
Paid Holidays & Personal Days
Quarterly Bonus Program
Company events
Quarterly Lunch and Learns
This is a full-time position, with a salary commensurate with the candidate's experience, qualifications, and expertise. Qode Media offers benefits, competitive salaries and a vibrant work environment. Our mantra is employees first! We are seeking long-term, committed individuals to join our team.

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📌 Social Media Account Manager (Ontario)
🏢 Qode Media
📍 Ontario