Become a pivotal part of Brex’s Customer Experience team as an API Developer Support Specialist. This role connects external developers with the resources needed for successful API utilization in a hybrid work environment.

As a Developer Support Specialist, you will directly engage with developers, troubleshooting issues, advising on best practices, and collaborating with internal teams. Your insights will drive improvements in tools and processes, ensuring developers receive high-quality support. This role is suitable for those new to engineering looking to advance their skills.

Key Responsibilities:
• Provide high-level technical support for Brex APIs
• Engage with engineering teams to implement developer feedback




• Manage customer escalations through communication channels
• Create and update self-service training materials
• Resolve complex technical escalations from Support team

Requirements:
• Bachelor’s degree or equivalent relevant experience
• Solid analytical and problem-solving skills
• Excellent verbal and written communication skills
• Customer-oriented experience
• Familiarity with ERP integrations like QuickBooks and NetSuite

Bring your technical expertise and commitment to customer satisfaction to Brex’s innovative team.
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📌 API Developer Support Specialist Opening (British Columbia)
🏢 WinsAbove
📍 British Columbia