Enhance traveler satisfaction as Aéroport de Montréal's Customer Experience Supervisor. Drive quality service and manage a dedicated team in a bustling airport environment.

As the Customer Experience Supervisor at Aéroport de Montréal, you will lead a team tasked with enriching the experiences of millions of travelers. You must have a minimum of two years of management experience, demonstrating skills in logistics, coaching, and motivation. Your proactive approach to problem-solving and customer service is essential in maintaining high standards and team morale.

Key Responsibilities:
• Guide and inform passengers upon arrival at YUL
• Manage a team of over 10 service ambassadors
• Oversee daily operational efficiency within the team




• Facilitate ongoing communication with management
• Handle various administrative responsibilities and adjustments

Requirements:
• At least two years of team leadership experience
• Strong verbal and written communication skills
• Bilingual in French and English for effective client interaction
• Willingness to work flexible day and evening shifts
• Solid leadership and motivational skills

Lead efforts to boost customer service excellence at Aéroport de Montréal by guiding your team effectively.
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📌 YUL Airport Customer Experience Supervisor (Quebec City)
🏢 Bedard Resources
📍 Quebec City