How you’ll succeed Evaluate Training Needs- Maintain a high level of communication with the Director, internal and external Business Partners, and Project teams.
Assess and analyze training requirements based on project and partner branch feedback.
Manage branch relationships through initiative-taking communication and sharing of best practices to ensure training needs are being met.
Develop Training Material- Develop and maintain integrated and comprehensive “training” material for assigned applications.
Develop and maintain “trainer” support material for assigned applications.
Work with key partners to review materials and adjust as required.
Follow the dept documentation standards for all training related materials.
Complete SME/peer reviews as required.
Keep up to date on all supported applications and integration with the advisor’s business to ensure effective delivery of the training and that the training material is effectively maintained and updated when required.
Delivery of Training Deliver technology and business training to all CIBC Private Wealth users and various head office employees.
Ensure that training and documentation being delivered is current, accurate and meets the needs of the end user.
Deliver training material in a variety of formats – including written, pre-recording and virtual live training.
Solicit and review feedback regarding training delivery and use feedback to make adjustments for ongoing improvement.
Project Management Attend project meetings to stay up to date with project initiatives and provide feedback as appropriate.
Participate in regular team meetings to stay up to date with upcoming projects and provide feedback as appropriate.
Complete training activities as assigned in the project plan.
Participate in national application rollouts.




Business acumen You will leverage recent experience in the retail brokerage industry aligned to learners required depth of understanding, as well as knowledge of current business context and strategic priorities. You will manage personal timelines associated with training projects. Develop and implement timely communication to assigned branches on upcoming training sessions and initiatives.
Who you are You have a degree or diploma in adult education or you’ve gained enough experience and working knowledge of adult learning principles and instructional techniques.
Completion of the Canadian Securities Course, CPH and PFP, is an asset.
You have exemplary communication skills-You have a creative mind and use both your spoken communication and experienced writing skills in both English and French, when dealing with financial professionals.
You enjoy working in a collaborative team environment focused on supporting the growth of our Wealth Management team.
Leveraging technology You have excellent PC skills using the Microsoft suite of applications and posses superior presentation skills via multiple methodologies, combined with extensive knowledge and skills in learning design and delivery. You have working knowledge of Waterfall and Agile technology delivery process.
Values matter to you You bring your real self to work and you live our values - trust, teamwork, and accountability. You're fluent in French and English to serve our clients in the community.




What CIBC Offers Market-competitive salary.
Incentive pay.
Banking benefits.
A benefits program*.
Defined benefit pension plan*.
An employee share purchase plan.
A vacation offering.
Wellbeing support.
MomentMakers, our social, points-based recognition program.
What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.
We seek applicants with a wide range of abilities and we provide an accessible candidate experience.
If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process.
Job Location: Toronto-81 Bay, 12th Floor
Employment Type: Regular
Weekly Hours: 37.5
Expected annualized base salary range for this role is $75,870 to $104,320. The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs.
In addition to base pay, compensation for this role includes participation in an annual discretionary incentive or bonus program.
Skills Business Operations, Change Management, Communication, Deliverables Management, Instructional Design, Long Term Planning, Needs Assessment, People Management, Storyboards, Training and Development.

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📌 Training Specialist-Bilingual (Ontario)
🏢 Canadian Imperial Bank of Commerce
📍 Ontario