Be the one building AI-powered experiences where they matter most At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Internship Details

This internship/co‑op opportunity is based in Toronto, Ontario and follows a hybrid work model. Candidates should be able to work from our downtown Toronto office 1–2 days per week, depending on team and business needs. We are considering students available for internship/co‑op terms ranging from 8 to 16 months beginning in May/June2027.

Role Overview

As a Software Developer Intern on the Genesys Cloud team, you will integrate with a highly skilled team to deliver new features in our product. You'll get the chance to participate in a high‑energy development environment that ships great software while also maintaining a friendly, laid‑back culture. On top of building strong technical and soft skills, Software Developer Interns can expect excellent exposure to leaders across our Cloud business and, depending on where they live, have the flexibility to work in‑office, fully virtual, or a hybrid of the two.

Responsibilities / Job Duties

- Work with team members to help design, develop, and test features that meet the business needs of our customers and exhibit features that include high scalability, availability and reliability
- Write and maintain unit, integration, and acceptance tests
- Perform collaborative code reviews with other developers
- Understand & comply with HIPAA Security and Privacy Laws
- Adhere to Genesys Code of Business Conduct and Ethics
- Have Fun

Required Qualifications

- Actively pursuing a Bachelor’s or master’s degree in computer science or related technical discipline
- Strong proficiency in TypeScript,



including a solid understanding of up-to-date JavaScript/TypeScript concepts and development practices.
- Familiarity with AWS backend technologies and services used for cloud-based application development.
- Familiarity with Vue.js or other TypeScript-based UI frameworks and libraries for frontend application development.

Compensation

This role has a market‑competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance‑based bonus opportunities. $

Benefits

- Working at Genesys AI at enterprise scale – Build, support and operate AI‑powered technology used by more than 8,000 organizations worldwide.
- 150+ new AI features were released in the last fiscal year.
- A flexible‑first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
- Growth in the AI era – Build future‑ready skills through mentorship, learning programs, leadership development and education support.
- Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well‑being resources and regionally tailored programs for employees and their families.
- Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.
- Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

About Genesys





Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built‑in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit

Reasonable Accommodations

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre‑filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow‑ups or resume submissions—may not receive a response.

Equal Opportunity Statement

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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📌 Software Developer, Intern (Genesys Cloud) (Toronto)
🏢 8110 Canada - Genesys Cloud Services
📍 Toronto