ServiceArea: CorporateServices
Department: HumanResources
WorkLocation: CityHall,1CardenStreet
WorkMode: InPerson
JobTypeandDuration: Permanent,FullTimeVacancy
PositionAvailability: 1existingvacantposition
SalaryRange: $61,486.88-$76,858.60
Affiliation: Non-Union
PostingPeriod: September22,2026toOctober6,202611:59p.m.
WhyJointheCityofGuelph? WhenyoujointheCityofGuelph,youjoinateamofover2000employeeswhodeliverservicesthecommunityreliesoneveryday.Together,wearebringingtolifeGuelph’svisionofaninclusive,connected,andprosperouscitywherewelookaftereachotherandourenvironment.Asasingletiermunicipality,weofferavarietyofoccupationsandcareerspecialitieswithinourorganization.GuidedbythegoalsandobjectivesoftheFutureGuelph:StrategicPlanandcommittedtotheCorporateValuesofintegrity,service,inclusion,wellnessandlearning,thecandidatewillaidintheachievementoftheCommunityVisionforaninclusive,connected,prosperouscity.
Whatweoffer Weoffercompetitivewagesandcomprehensivebenefitstomeettheneedsofourdiverseemployees.Manyofourpositionsoffer:
Paidvacationdays,increasingwithyearsofservice
Paidpersonaldays;
Hybridandflexibleworkarrangements;
DefinedbenefitpensionplanwithOMERS,including100-per-centemployermatching;
Extendedhealthanddentalbenefits,includingHealthCareSpendingAccount;
EmployeeandFamilyAssistanceProgram;
Parentalleavetopupprogram;
Learninganddevelopmentopportunitiesincludingtuitionassistance
Employeerecognitionprograms.
Positionoverview ResumesarebeingacceptedforthepositionofHumanResourcesAssociatewithintheHumanResourcesDepartment.ReportingtotheHRManager,TalentandOrganizationalDevelopment,thesuccessfulcandidatewillprovideexceptionalfirst-linecustomerserviceassistancetoemployees,leaders,applicantsandthegeneralpublicregardinggeneralhumanresourcesmatters.GuidedbythegoalsandobjectivesoftheCityofGuelphCorporateStrategicPlanandcommittedtotheCorporateValuesofintegrity,service,inclusion,wellnessandlearning,thecandidatewillaidintheachievementoftheCommunityVisionforaninclusive,connected,prosperouscity.
Keydutiesandresponsibilities Provideexceptionalfrontline(inperson,phone,emailandsocialmedia)customerservicetoemployeesandthegeneralpublicregardinggeneralhumanresourcesmattersincludingrespondingtoallmyHRinquiries.
Provideinformationandanswerquestionsregardingtheapplicationofhumanresourcespolicies,procedures,collectiveagreementsetc.toallemployeesandleaders,referringquestionsorconcernsrequiringpolicyinterpretationtoHumanResourcesSpecialistsandAdvisors,asappropriate.




ProvidecustomerserviceandsupporttofortherecruitmentfunctionbycoordinatingallaspectsoftherecruitmentprocessincludingreceivingandtrackingVRF’s,generatingrequisitions,employmentpostingandadvertising,generatingandreviewingapplicantlists,coordinatinginterviewsandreferencechecks,preparingoffersofemploymentandtrackingconditionalitems.Createandmaintainrecruitmentfolders,ensuringcompliancewithrecruitmentpolicies,proceduresandCitybylaws.
Participateininterviewpanels,asneeded.
Coordinatemasshiringinitiativessuchassummerrecruitment,winterrecruitment,paramedic,transitoperatorandfirefighterrecruitmentsincollaborationwithRecruitmentSpecialistsandhiringmanagers.
Administeremployeeexperienceprograms(examplesrecognitionandretirementprograms)andprovidelogisticalsupportforHRprogramsandspecialprojects.
Administeremployeesurveys,monitorparticipationlevel,andgeneratequarterly/annualreportsandprovidecustomreports,asrequested.
Maintain,update,andgeneratesenioritylists,ensuringaccuracyandcompliancewithcompanypoliciesandcontractualagreements.
AdministerbootandclothingvoucherprogramforNUME,241,and973Uniongroups.
EffectivelyutilizeandmaintainallrecruitmentsoftwaresystemssuchasiCIMS(ApplicantTrackingSystem)andJDEdwards(HumanResourcesInformationSystem).
Administertheinternalandexternalwebpages,includingtheCity’scareerpage,andperformbasiccontentmaintenanceandupdatesasrequired
Ensureproperrecording,routing,retention,storageand/ordispositionofalldocumentsreceived,inaccordancewithestablishedpoliciesandproceduralguidelines.
Assistwithonboardingfornewemployees.
MaintainhighqualitystandardsinthedeliveryofinternalHumanResourcesservices.
Developstandardoperatingprocedures.
Monitorandreportmonthlyonrecruitmentmetrics,
Performmiscellaneousjob-relateddutiesasassigned.
Qualificationsandrequirements Experiencerelatedtothedutiesabove,normallyacquiredthroughthecompletionofpost-secondaryeducationinHumanResources,BusinessAdministrationorarelatedfieldandexperiencewithprovidingrecruitmentsupportwithinstructured,agreementbasedenvironments.Candidateswithanequivalentcombinationofeducationandexperiencemaybeconsidered.
Experienceinprovidingcustomerservicesupporttoemployeesand/orthegeneralpublicviaphone,emailandinperson.




UnderstandingofgeneralHRproceduresandpracticesincludingbutnotlimitedto:handlingofconfidentialorsensitiveinformation,recruitmentandlabourrelations.
Superiorcustomerserviceandinterpersonalskillsincludingtheabilitytoeffectivelycommunicateandworkcollaborativelywithawiderangeofindividualsincludingemployees,agencies,externalcontactsandthepublic.
Excellentorganizationalskillswithattentiontodetailandtheabilitytomanagemultipletasksinademandingenvironment.
Self-directed,well-organizedandproactiveindividual.
Abilitytomakeadministrativeandproceduraldecisionsandjudgmentsonsensitive,confidentialissues.
KnowledgeofrelevantemploymentlegislationincludingAccessibilityforOntarianswithDisabilitiesAct(AODA),EmploymentStandardsandHumanRights.
Abilitytomaintainaccuracyandworkqualitystandards.
Abilitytoworkeffectivelyinateamenvironment.
ExperiencewithMicrosoftOffice(Word,Excel,PowerPoint&Outlook;).
ExperiencewithHRISsoftwaresuchasJDEdwards,andapplicanttrackingsystemsforrecruitmentwouldbeanasset.
CHRPorCHRLdesignationisanasset;candidatesactivelypursingcertificationarealsoencouragedtoapply.
Notes Applicantsarerequiredtodemonstrateintheirapplicationhowtheirqualificationsmatchthosespecifiedabove.Assessmentsbasedonalloftheobjectivesandqualificationslistedabovewillbeapartoftheinterview,writtenand/orpracticaltestandreferencechecking.
Hoursofwork 35hoursperweek,MondaytoFriday,betweenthehoursof8:30a.mand4:30p.m.
HiringProcessTransparency TheCityofGuelphiscommittedtofairandtransparentrecruitmentpractices.Candidateswhoparticipateinaninterviewforthispositionwillbenotifiedofthehiringdecisionwithin45daysoftheirinterview.Notificationswillbeprovidedinwriting,orthroughtechnology.
CommitmenttoDiversity&Accessibility; TheCityofGuelphisanequalopportunityemployer.Wecelebratediversityandarecommittedtocreatinganinclusiveworkplacewhereemployeesfeelwelcome,valuedandengaged.Ouremploymentpoliciesstrictlyprohibitallformsofdiscriminationonanyofthegroundsinrelevantlaws.Allemploymentpracticesaresolelybasedonindividualmerit,qualifications,andorganization'sneedsatthetime.InKeepingwiththeOntarioHumanRightsCodeandtheAccessibilityforOntarianswithDisabilitiesAct,wearecommittedtoworkingwithandprovidingreasonableaccommodationforqualifiedindividualsinourjobapplicationprocedures.Ifyouneedanaccommodationinordertoparticipateinthehiringprocess,youmaycontactustomakeyourneedsknowninadvance.
PrivacyNotice Personalinformationcollectedthroughtherecruitmentprocesswillbeusedsolelytodetermineeligibilityforemployment.Wethankallcandidatesinadvance;however,onlythosebeingconsideredforaninterviewwillbecontacted.

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📌 Human Resources Associate (Ontario)
🏢 Owen Sound
📍 Ontario