Elevate guest experiences as an Event AV Technician and Customer Advocate. You'll ensure everything runs smoothly with basic audiovisual equipment and outstanding service delivery.

This position blends technical expertise with a customer-focused approach. You will engage directly with clients, ensuring their equipment needs are met while operating systems effectively. Your proactive problem-solving skills will play a crucial role in maintaining event quality.

Key Responsibilities:

- Set up and manage audiovisual equipment for events
- Foster positive client relationships through effective communication
- Monitor equipment functionalities and guest satisfaction
- Complete technical paperwork and documentation accurately
- Execute upselling techniques to enhance revenue

Requirements:

- High School Diploma required; Associate degree preferred
- Obtain Technical Level 3 Certification within 180 days
- 1 year in customer service or hospitality roles preferred
- 1 year audiovisual experience or equivalent
- Must be able to lift 50 lbs.

Channel your passion for technology and customer service to ensure every event is executed to perfection.

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📌 Event AV Technician and Customer Advocate (Regina)
🏢 Encore Canada
📍 Regina