Elevate your career as a Customer Support Representative with Wolters Kluwer in Toronto. This hybrid role involves two days in-office and three days of work from home.

Your focus will be on delivering high-quality customer service and maintaining efficient communication channels. With 1-3 years of relevant experience, you will manage customer inquiries, process orders, and build strong relationships through your expertise in product knowledge and client satisfaction.

Key Responsibilities:
• Handle all incoming customer contacts effectively
• Answer queries regarding product offerings and promotions
• Process customer orders and manage account updates
• Keep accurate logs of customer interactions and sales
• Support special projects as assigned by management

Requirements:
• College or university degree or equivalent experience
• 1-3 years in customer service, sales, or telemarketing
• Must be bilingual in French and English
• Proficiency with Microsoft Office and CRM tools
• Strong communication and organizational abilities

Contribute to client satisfaction and service quality with Wolters Kluwer in this engaging customer support role.
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📌 Customer Support Representative in Toronto (Ontario)
🏢 Wolters Kluwer
📍 Ontario