Elevate your career at Hard Rock Ottawa Hotel & Casino as a Front Desk Agent, where you’ll manage guest check-ins and inquiries in a dynamic workplace.

Your role is vital to guest satisfaction and hotel operations. This full-time permanent position involves welcoming guests and handling reservations, billing, and room assignments. You will provide valuable information about the amenities and services available within the hotel and casino. A commitment to professionalism in a bustling atmosphere is essential for this role. Key Responsibilities:

- Welcome guests and facilitate their check-ins smoothly
- Handle billing, room charges, and payment transactions
- Provide detailed information regarding hotel services and amenities
- Professionally resolve any guest concerns or inquiries
- Collaborate with multiple departments for operational excellence Requirements:
- Minimum 6 months experience in a similar position
- Strong attention to detail in a high-pressure setting
- Required to maintain all licenses and certifications
- Must be available for varying shifts, including weekends
- Candidates must be at least 19 years old Utilize your customer service expertise to enhance guest experiences at Hard Rock Ottawa Hotel & Casino.

📌 Hard Rock Ottawa Front Desk Role
🏢 067 Hard Rock Ottawa Racetrack Emp Svc In
📍 Ottawa