Become a Customer-Focused Team Lead in Winnipeg, MB, making a difference in the retail beauty landscape. Support the Store Management team with your passion for customer engagement.

This Team Lead role emphasizes delivering outstanding retail experiences and driving sales. You will be responsible for addressing customer concerns, contributing to effective merchandising, and fostering a knowledgeable team workplace. By coaching your colleagues, you help create memorable interactions that enhance customer loyalty and brand engagement.

Key Responsibilities:
• Efficiently handle customer issues and feedback
• Support visual merchandising efforts and store operations
• Communicate effectively as a flexible role model




• Leverage beauty product knowledge for customer engagement
• Assist with training and onboarding of new staff

Requirements:
• Proven experience in customer service roles
• Strong interpersonal skills for relationship building
• Eagerness to continuously develop yourself and your team
• Ability to multitask and self-manage
• Capacity to lift up to 25 lbs and stand for long periods

Shape retail success by becoming a reliable Team Lead in the beauty industry.
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📌 Customer-Focused Team Lead Role (Manitoba)
🏢 The Body Shop Canada
📍 Manitoba