Residential Support Worker-Casual Sault Ste. Marie
Social Services
Posted: 3 weeks ago
Employer: Lotus House Sault Ste. Marie
ES Job ID: 8137
Closing Date: September 30, 2026
Salary: $22/hour
Duration: Casual
Position Summary The Residential Support Worker, under the direction of the Supervisor of Services, is responsible for delivering and maintaining a safe, supportive, respectful, trauma-informed, and client-centred services to youth, women and families experiencing homelessness. This role involves direct client interaction with housing-focused planning, crisis intervention, monitoring the facility, and supporting residents with daily needs. The residential support worker provides services in accordance with the policies and procedures of the organization, that support and reflect the mission, vision, and values of Lotus House.
Key Responsibilities Supervise and support residents during assigned shifts
Maintain a secure, respectful, and inclusive shelter environment
Respond appropriately to crises, conflicts, and emergencies
Complete client intakes, bed assignments, discharges, and basic documentation
Enforce shelter rules and regulations in a fair and consistent manner
Conducts routine facility checks
Housekeeping duties, meal prepping, and cooking for large groups
Provide referrals and support as appropriate




Work collaboratively with team members and external partners
Exhibits exemplary professional conduct
Promotes and supports a safe work environment
Promotes knowledge and understanding of Cultural Safety, Reconciliation, and Indigenous Engagement
Other Duties This individual in this role will predominantly work casual shifts 7am-3pm, 3pm-11pm, 11pm-7am. Due to the dynamic nature of the work in this shelter, other responsibilities and duties may be assigned.
Required Skills Diploma in Social Service field or related field
Excellent reading, writing, and computer skills
Current First Aid CPR
Current Vulnerable Sectors Check
Safe Food Handling certificate
A thorough understanding of the organization’s mandate and objectives
Able to meet essential physical requirements of the position
The skills to deal rationally and diligently with crisis and emergency situations
Excellent problem-solving skills and critical thinking skills
Ability to work shift work, including overnight, evenings, weekends, and holidays
Having De‑escalation, Mental Health First Aid, Suicide Intervention and Prevention training would be considered an asset
Requirements Shift work
Security Clearance

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📌 Residential Support Worker-Casual (Ontario)
🏢 Employment Solutions - Sault College
📍 Ontario