Become the Operational Modernization Lead at the Greater Toronto Airports Authority (GTAA) and drive initiatives that elevate operational capacity at Toronto Pearson. This full-time, on-site position focuses on creating creative solutions for airport operations. As the Associate Director, you will report to the Director of Operations Planning and spearhead efforts to streamline processes and improve performance across the airport.

Your 10+ years of progressive operations experience, combined with leadership in change management, will position you to significantly enhance the passenger experience while optimizing resources. Key Responsibilities:

- Oversee cross-functional operational improvement initiatives
- Execute multi-year initiatives for operational excellence




- Identify opportunities to streamline processes and enhance performance
- Establish demand and capacity planning frameworks
- Prepare executive-level presentations and updates Requirements:
- 10+ years in operations, planning, or logistics environments
- At least 5 years of leadership experience
- Successful track record in large-scale modernization initiatives
- Excellent stakeholder management and communication skills
- Bachelor's degree in related fields Lead transformative operational strategies to ensure a seamless journey for passengers at Toronto Pearson Airport.

📌 Operational Modernization Lead at GTAA (Toronto)
🏢 Toronto Pearson International
📍 Toronto