Our client is seeking a detail-oriented Collections Specialist to join their team in Calgary, Alberta.

This role supports effective accounts receivable management and healthy cash flow by managing customer accounts, following up on outstanding balances, resolving payment issues, and maintaining strong customer relationships.

The ideal candidate is a detail-oriented and organized skilled with practical collections experience, strong communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities: Manage accounts receivable portfolios and proactively follow up on overdue balances to support timely collections.

Monitor customer credit exposure, identify accounts exceeding approved limits, and take appropriate action to mitigate risk.

Investigate and resolve payment discrepancies, billing issues, account reconciliations,



and customer disputes.

Contact customers by phone and email to discuss outstanding balances, payment commitments, and approved payment arrangements.

Maintain accurate records of collection activities, customer communications, account updates, and payment commitments.

Collaborate with Finance and internal teams to verify account status, support cash application, and maintain accurate records.

Prepare regular reports on aging, outstanding balances, and collection activity, and escalate high-risk or unresolved accounts as required.

Support month-end and year-end activities while adapting to changing business needs, systems, and collection priorities.

📌 Collections Specialist (Calgary)
🏢 Robert Half
📍 Calgary