Job Description
Insight Global is seeking an Enterprise Salesforce Solution Architect to lead the strategic evolution of a leading Retail Clients's CRM, customer data, and digital engagement platforms.

This role will be responsible for defining the architecture roadmap across Salesforce Data Cloud, Marketing Cloud, enterprise data platforms, and integration ecosystems while supporting large-scale modernization initiatives across a complex retail workplace.

The ideal candidate will bring deep Salesforce architecture expertise, extensive enterprise integration experience, and a proven ability to navigate complex legacy environments.

They will serve as a trusted advisor to business and technology leaders, driving architectural decisions that enable scalable customer experiences, operational efficiency, and long-term platform sustainability.

Responsibilities include:
-Lead enterprise architecture initiatives across Salesforce Data Cloud, Marketing Cloud, CRM, customer engagement, and digital platforms.
-Define current-state and future-state architecture strategies for customer, loyalty, marketing, and digital ecosystems.
-Architect and deliver integrations between Salesforce and enterprise platforms including SAP, Snowflake, Azure, and legacy retail systems.
-Develop scalable Customer 360 solutions leveraging Salesforce Data Cloud and enterprise data platforms.
-Partner with Enterprise Architecture, Product, Data, Security, and Engineering teams to establish technology roadmaps and modernization strategies.
-Drive platform governance, optimization, and consumption management initiatives to improve performance, scalability, and cost efficiency.




-Evaluate emerging technologies and establish architecture standards, best practices, and governance frameworks.
-Design API-first, event-driven, and cloud-native integration patterns.
-Enable real-time data sharing and customer activation across marketing, ecommerce, CRM, and analytics platforms.
-Champion enterprise security, privacy, compliance, and data governance requirements.
-Support strategic vendor evaluations, architecture reviews, and technology investment decisions.
-Serve as a trusted advisor to executives and business -stakeholders on CRM transformation and customer technology strategy.
-Mentor solutions architects, developers, and technical teams while promoting architecture excellence across the organization.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status,



military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements
-10+ years of enterprise architecture, solution architecture, or Salesforce architecture experience.
-Expertise within the Salesforce ecosystem, including: Salesforce Marketing Cloud
Salesforce Data Cloud
-Experience leading enterprise CRM transformation initiatives within large, complex organizations.
-Experience integrating Salesforce with enterprise platforms such as:
SAP
Snowflake
Microsoft Azure
Legacy applications
-Experience designing Customer 360 and customer data management solutions.
-Deep understanding of enterprise integration patterns, APIs, middleware, data architecture, and cloud-native solutions.
-Experience establishing governance, architecture standards, and platform operating models.

Strong stakeholder management skills with proven ability to influence executive-level decision making.
-Experience balancing modernization objectives with legacy system constraints. -Experience within retail, grocery, consumer goods, loyalty, or ecommerce environments.
-Experience leading cloud transformation and platform modernization programs.

📌 Enterprise Salesforce Solution Architect (Mississauga)
🏢 Insight Global
📍 Mississauga