Global Wealth & Asset Management (GWAM) is the global asset management arm of Manulife and provides fee-based wealth solutions to retail, retirement and institutional customers around the world.

The Manager, Operational Risk Management, will be responsible for assisting the AVP Head of GWAM Risk Center with their mandate to implement and execute an effective risk governance management program, and with overseeing
operational risk mitigation activities for the GWAM segment.
**Position Responsibilities:**
Support the creation and delivery of tools and reports that meet corporate risk, business, client, and regulatory needs.

Support the GWAM Risk Management Committee with reporting and action plan tracking.

Review and support the GWAM business Risk Officers for operational risk event management and corrective action plan tracking.

Consolidate and report incidents, issues, actions, and other risk programs.

Aggregate various metrics across the GWAM businesses.

Monitor and maintain key elements of the risk program, including the status and completion of business assessments and change management initiatives.

Coordinate with other Manulife risk functions for reporting and analysis on corporate risk programs to support risk governance activities across GWAM.

Build strong relationships with other risk team members to ensure timely, accurate, and efficient management reporting.

Contribute to Risk Management initiatives and projects.

Handle ad-hoc requests or inquiries with responsiveness and attention to detail.
**Required Qualifications:**
4+ years of experience in risk management, finance, or audit.

Strong analytical, problem-solving, and critical thinking skills.

Exceptional attention to detail.

Ability to collect, analyze, and present data and information effectively.

Skilled at synthesizing complex information from various sources to identify key insights and issues.

Excellent written and verbal communication skills.

Highly organized with an ability to work in a fast-paced, multi-stakeholder environment and manage multiple priorities.

Collaborative team player with a positive, proactive attitude.

Proficiency in Microsoft Office (Excel, Power

Point, Word, Share

Point).

Bilingualism (English and French) is a robust asset.

If the successful candidate is in Québec,



proficiency in both languages will be required to support clients from various provinces outside of Quebec.

Preferred Qualifications: Familiarity with the Asset and Wealth Management industry is an advantage.
**When you join our team:**
We'll empower you to learn and grow the career you want.

We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we'll support you in shaping the future you want to see.
#LI-Hybrid
The role being advertised is an existing vacancy.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、
https://www.manulife.co.jp/ lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。




雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 [email protected] までご連絡をお願いします。
**Referenced Salary Location**
Montreal, Quebec
**Working Arrangement**
ハイブリッド勤務
**Salary range is expected to be between**
$88,800.00 CAD - $138,800.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

If you are applying for this role outside of the primary location, please contact
[email protected]
for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.

We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.

Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

If you are applying for this role in the U.S., please contact
[email protected]
for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.

For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .

📌 Manager, GWAM Risk Center (Waterloo)
🏢 Manulife
📍 Waterloo