Manulife is seeking an experienced Manager / Senior Manager, AI Model Risk Governance, Frameworks & Standards to lead the development and evolution of the enterprise AI Model Risk Management framework from an independent second-line perspective.
This role offers a unique prospect to shape how AI, Generative AI, and Agentic AI are governed across the organization by translating emerging risks, regulatory expectations, and industry practices into practical and scalable requirements.
The successful candidate will combine strong AI and data science knowledge with exceptional policy development, stakeholder engagement, training, and communication skills to drive consistent and effective AI risk management.
This role will play a key part in enabling the responsible adoption of AI while strengthening governance maturity across the enterprise.
**Position Responsibilities:**
Lead the development, maintenance, and enhancement of AI Model Risk Management policies, standards, procedures, methodologies, and governance guidance.
Translate evolving regulatory requirements, industry developments, and emerging AI risks into practical, risk-based governance requirements.
Develop and maintain Line 2 oversight methodologies, challenge frameworks, assessment tools, templates, and governance playbooks.
Establish governance requirements and risk management expectations for machine learning, Generative AI, foundation models, retrieval-augmented generation (RAG), and Agentic AI solutions.
Provide authoritative interpretation of AI model risk policies, standards, and governance requirements across the enterprise.
Design and deliver AI model risk training, awareness programs, job aids, and stakeholder education materials.
Develop executive presentations, governance committee materials, briefing notes, and communications for senior leadership.
Partner with business, technology, data science, legal, compliance, privacy, cybersecurity, validation, and risk teams to support consistent adoption of AI governance requirements.
Support targeted oversight reviews, thematic assessments, and challenge activities requiring policy interpretation or technical expertise.
Monitor emerging AI technologies, regulatory developments, and industry best practices to continuously enhance the framework.
**Required Qualifications:**
7+ years of relevant experience for Manager-level candidates or 10+ years for Senior Manager-level candidates.
Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, Statistics, Mathematics, Engineering, Risk Management, Business, or a related discipline.
Experience in AI Governance, Model Risk Management, Data Science, Machine Learning, Technology Risk, Policy Development, Model Validation, or related disciplines.
Experience developing policies, standards, governance frameworks, procedures, methodologies, or enterprise risk programs.
Experience working with AI and machine learning solutions within financial services or another highly regulated industry.
Proven ability to develop executive communications, governance materials, training content, and stakeholder-facing guidance.
Strong stakeholder management, communication, and influencing skills.
Bilingualism (English and French) is a strong asset.
If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
**Preferred Qualifications:**
Advanced understanding of AI Model Risk Management frameworks and model lifecycle governance.
Experience designing governance requirements for Generative AI, large language models, foundation models, RAG, and Agentic AI.
Practical familiarity with Python, SQL, R, machine learning workflows, or analytics environments.
Experience translating regulatory requirements into enterprise-wide policies and governance standards.
Experience developing training programs, learning materials, or organizational capability-building initiatives.
Knowledge of AI-related regulatory expectations, responsible AI principles, technology risk, privacy, cybersecurity, and data governance frameworks.
Experience supporting executive committees, governance forums, or board-level reporting.
**When you join our team:**
We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.
#LI-Hybrid
The role being advertised is an existing vacancy.
**Giới thiệu về Manulife và John Hancock**
Tập đoàn Manulife Financial là nhà cung cấp dịch vụ tài chính quốc tế hàng đầu giúp mọi người quyết định dễ dàng hơn và có cuộc sống vẹn toàn hơn. Để tìm hiểu thêm về chúng tôi, hãy truy cập
https://www.manulife.com.vn/ .
**Manulife là Nhà sử dụng lao động không phân biệt đối xử**
Tại Manulife/John Hancock, chúng tôi luôn đón nhận sự đa dạng.
Chúng ta cố gắng thu hút, phát triển và duy trì lực lượng lao động đa dạng tương tự như những khách hàng mà chúng ta phục vụ, đồng thời thúc đẩy một môi trường làm việc hòa nhập, đề cao thế mạnh của từng nền văn hóa và cá nhân.
Chúng ta cam kết tuyển dụng, duy trì, thăng tiến và trả lương một cách công bằng. Đồng thời,
chúng ta quản lý tất cả các hoạt động và chương trình của mình mà không phân biệt đối xử dựa trên chủng tộc, dòng họ, xuất thân, màu da, nguồn gốc dân tộc, quyền công dân, tôn giáo hoặc tín ngưỡng tôn giáo, đức tin, giới tính (bao gồm phụ nữ mang thai và các tình trạng liên quan đến mang thai), xu hướng tính dục, đặc điểm di truyền, tình trạng cựu chiến binh, bản dạng giới, biểu hiện giới, tuổi tác, tình trạng hôn nhân, tình trạng gia đình, khuyết tật hoặc bất kỳ căn cứ nào khác được pháp luật hiện hành bảo vệ.
Ưu tiên của chúng ta là loại bỏ các rào cản để đem lại cơ hội tiếp cận việc làm bình đẳng. Đại diện Bộ phận Nhân sự sẽ làm việc với những ứng viên có yêu cầu điều chỉnh hợp lý trong quá trình ứng tuyển. Tất cả thông tin được chia sẻ trong quá trình yêu cầu điều chỉnh sẽ được lưu trữ và sử dụng tuân theo pháp luật hiện hành và chính sách của Manulife/John Hancock. Để yêu cầu điều chỉnh hợp lý trong quá trình ứng tuyển, hãy liên hệ với
[email protected] .
**Referenced Salary Location**
Toronto, Ontario
**Working Arrangement**
Kết hợp
**Salary range is expected to be between**
$113,000.00 CAD - $163,000.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.
If you are applying for this role outside of the primary location, please contact
[email protected]
for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.
If you are applying for this role in the U.S., please contact
[email protected]
for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.
For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .
📌 Manager / Senior Manager, AI Model Risk Governance, Standards & Enablement (Halifax Regional Municipality)
🏢 Manulife
📍 Halifax Regional Municipality