Become a Senior Level 3 AI Engineer, tackling engineering concerns for enterprise-grade AI solutions such as OpenAI ChatGPT and Microsoft Copilot.

Your role will involve resolving intricate queries and driving training automation initiatives. We are looking for an experienced candidate with at least 6 years in an engineering or advanced support role specifically in enterprise settings. In this position, you will be the first line of defense for engineering questions across diverse AI products, work in tandem with software vendors, and enrich the support infrastructure.

Your expertise will aim to create reliable AI systems and enhance support team capabilities. Key Responsibilities:

- Address engineering issues for the AI products portfolio
- Configure and deploy enterprise-level AI applications




- Collaborate with engineers to enable recent features efficiently
- Enhance Level 2.5 documentation quality
- Train and support the Level 2.5 teams for improved assistance Requirements:
- Over 6 years in engineering or technical support roles
- Hands-on deployment of AI/LLM solutions at an enterprise scale
- Strong coding and automation experience (Python, PowerShell)
- Understanding of AI compliance and security measures
- Degree in Computer Science, Engineering or related fields Bring your AI expertise to enhance product support and reliability within our enterprise solutions team.

📌 Senior AI Engineer for Enterprise Solutions (Montreal)
🏢 LanceSoft
📍 Montreal