Drive operational excellence as a Service Operations Manager in the power generation field with a dynamic Canadian company. This full-time position is focused on leading service teams and optimizing customer service experiences, primarily from the office with travel required. You will oversee the technical field-service function and ensure effective management of the service team.

Your role involves coordinating workflows, improving service quality, and addressing customer concerns with a solid grounding in mechanical and electrical systems. Technical judgment is essential in this fast-paced setting. Key Responsibilities:

- Lead and coach field-service technicians effectively
- Schedule and coordinate all field service activities




- Monitor service requests and follow up with customers
- Collaborate with various departments for service needs
- Review and improve service performance metrics Requirements:
- Demonstrated experience in field-service management
- Strong mechanical and electrical knowledge
- Proven ability to supervise and coordinate teams
- Effective communication and documentation skills
- Availability for travel to customer sites Utilize your technical and leadership skills to enhance service operations and drive customer satisfaction.

📌 Service Operations Manager - Power Systems (Vancouver)
🏢 Kellow Recruiting
📍 Vancouver