Reporting to the Operations Coordinator, Municipal Law Enforcement Services or designate, the role of the Municipal Law Enforcement Officer 2 is to interpret, enforce, and administer by-laws and other legislation, both on a complaint basis and proactively in a consistent, clear, effective and unbiased manner which is sensitive to the needs of customers.

Responsibilities:

- Investigate and respond to complaints and inquiries from the public, staff and other Departments with regard to enforcement and interpretation of Provincial legislation, City By-laws, Regional By-laws, regulations and policies and procedures
- Patrol of assigned areas on a regular basis on foot, bicycle or vehicle to monitor compliance
- Prepare detailed and accurate reports of evidence and complete necessary documentation/processes required for court
- Knowledgeable and able to provide coverage in all areas of enforcement including but not limited to Parking, Private Property, Boulevard Maintenance and Standards, Licensing, Rental Housing, Signs, Noise/Nuisance, Parks, Animal Control, etc.
- Support and demonstrate the City of Oshawa core values of Authenticity, Courage, and Trust
- Other duties as assigned

Requirements:

- Completion of a two (2) year college diploma in a related field, plus one (1) year of relevant customer service experience is required; or an equivalent combination of education and experience. Preference will be given to applicants who have completed studies in Legal, Justice or Police Studies




- Experience working in a compliance or security environment is an asset
- Proven ability to resolve conflict through effective communication techniques, procedures and practical experience related to conflict avoidance, de-escalation and resolution skills
- Excellent communication and customer service skills
- Established skills and experience in Word, Excel, Case Management Software and other software tracking/reporting applications
- Able to climb, walk and ride a bicycle over rough ground
- Able to work outdoors in all weather conditions
- Shift work is required. Must be able to respond to after-hours emergency calls in the City within a reasonable time when assigned
- Willing to obtain yearly rabies pre-exposure vaccination and bi-annual titre check for level of rabies antibodies
- Possession and maintenance of a valid, unrestricted Ontario Driver’s Licence, minimum Class “G”, and be able to pass the Corporation’s tests for motor vehicle operation

As a condition of employment, the City of Oshawa will require successful candidates to provide a Vulnerable Sector Check and an employment medical.

What the City Offers:

- Competitive salary

- Comprehensive benefits package

- Pension (OMERS)

- Professional development opportunities and/or education reimbursement

- Paid qualified association membership for certification maintenance

- Free on-site parking

- Hybrid work

- Employee perks and wellness programming

📌 Regular Full-Time Municipal Law Enforcement Officer 2 (Oshawa)
🏢 City of Oshawa
📍 Oshawa