Are you an outgoing, organized team player who loves making people feel welcome? The Kanata Inns Invermere is seeking a dedicated Front Desk Agent to join our team! As the face of our hotel, you will play a crucial role in delivering the authentic, high-quality Canadian hospitality we are known for. If you enjoy customer service, take pride in a clean environment, and thrive in a friendly, community-minded setting, we want to hear from you! Key Responsibilities

- The Welcome: Greet guests warmly, manage smooth check-ins and check-outs, and introduce them to our signature hotel amenities.
- Guest Operations: Handle the phone lines, process direct and online room reservations, and manage guest inquiries or special requests with an attentive attitude.
- Property Care: Perform light cleaning duties to keep the lobby, front desk, and public guest areas tidy, welcoming, and presentable.
- Laundry Operations: Assist with folding, sorting, and processing hotel laundry to support the housekeeping team during down times or specific shifts.
- Local Concierge: Provide helpful recommendations on local dining (including the on-site Rocky River Grill), local attractions, and scenic spots around the Columbia Valley.
- Financial Duties: Accurately process guest billing, manage secure payments, and balance point-of-sale systems during your shift.
- Internal Synergy:



Collaborate tightly with housekeeping and maintenance teams to monitor room statuses and ensure every arrival is flawless.

Qualifications & Experience

- Experience: Previous experience in hospitality, front desk operations, or customer service is preferred, but we love training the right personality!
- Physical Ability: Comfortable standing for extended periods and handling light physical tasks related to cleaning and laundry.
- Technical Aptitude: Comfortable working with property management software, multi-line phones, and email correspondence.
- Core Skills: Excellent communication skills, strong multitasker, and a professional, calm approach to problem-solving.
- Scheduling: Flexibility to work a combination of shifts, which may include mornings, afternoons, weekends, and holidays.

What We Offer

- Competitive hourly wages with growth potential.
- An energetic, supportive, and local team environment.
- A great place to develop transferable qualified skills in the travel industry.

How to Apply Please bring your resume by the front desk in person at 8888 Arrow Road, or email your application directly to the General Manager at [email protected] with the subject line "Front Desk Application."

Pay: $20.00-$22.00 per hour

Work Location: In person

📌 Front Desk / Guest Services Agent (Invermere)
🏢 KANATA Inn
📍 Invermere