Customer Service Representative (Canada)

Customer Service Representative (Canada)

24 Sep
|
Routes Car Rentals
|
Canada

24 Sep

Routes Car Rentals

Canada

REQUIREMENT: FRENCH IS MANDATORY

Bilingual (French and English)

SKILLS AND ATTRIBUTES:

* Superior Customer Service Skills, Qualified Manner and an outgoing personality
* Self-starter with the ability to work independently and undirected and also as a part of a team
* Detail-oriented, organized and excellent communication skills.
* Functional math skills with the ability to make timely decisions and think on their feet.
* Friendly and outgoing personality
* Honest, Trustworthy and strong willingness to learn

RESPONSIBILITIES

* Greet Customers an answer questions and provide information in a clear and concise manner
* Answer phones, book reservations and open/close rental agreements
* Perform vehicle inspections and exchanges
* Pick up and drop off customers as needed
* Fleet Management duties
* Perform daily business tasks of an Automobile rental office
* Effectively address and resolve customer issues
*Assist other employees in maintaining a productive and pleasant working environment
* Keep working areas clean, professional and orderly
* Inputting information into computer software programs daily




* Recommending to management vehicle maintenance and fueling when required
* Familiarity with processing credit authorizations
* Wash and detail vehicles in the fleet as needed

EXPERIENCE REQUIRED

* Minimum of 1-year customer service required
* Valid Driving License with a clean driving record
* Automobile rental experience is considered a strong asset but not required
* Willing and able to work flexible shifts in support of the changing business needs
* Excellent communication skills
* Bilingual (French and English)

NOTE - MUST BE LEGALLY ALLOWED TO WORK FULL TIME IN CANADA

Work remotely

- No

Job Type: Full-time

Job Types: Full-time, Permanent

Pay: $18.00 per hour

Benefits:

- Extended health care

Education:

- Secondary School (required)

Experience:

- customer service: 1 year (required)

Language:

- French (required)
- English (required)

Licence/Certification:

- Full G Driving Licence (required)

Work Location: In person

📌 Customer Service Representative (Canada)
🏢 Routes Car Rentals
📍 Canada

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