Our team at Natural Skin & Sole Wellness is growing and we are looking for another Patient Care Coordinator!

Are you an energetic, organized, and people-loving professional who thrives in a fast-paced wellness environment?

This is a Part-Time position with the possibility of additional days. At this time, the position does requires to work minimum 3 days a week, including Saturday.

We’re a growing wellness clinic looking for a career-minded individual to join our front desk team. We’re seeking someone who is friendly, passionate about patient care, and interested in growing with us long term.

Responsibilities

- Greet clients with warmth, professionalism, and genuine care
- Manage a very busy front desk with efficiency and grace
- Schedule and coordinate appointments for 10+ practitioners
- Maximize bookings and clinic flow
- Promote retail product sales and client education
- Answer phones, emails, and client inquiries promptly and courteously
- Process payments and ensure accurate billing
- Maintain patient confidentiality and handle sensitive information responsibly
- Support daily clinic operations, including laundry and instrument reprocessing
- Perform administrative tasks such as filing, managing intake forms, and audits
- Provide education on services, wellness programs, promotions, and offerings
- Assist in managing the clinic’s online presence and social media accounts
- Monitor and reorder office supplies, inventory, and treatment room stock
- Assist management with daily operational and administrative duties as needed

Requirements





- Experience in a medical office or medical spa setting is essential
- Experience managing business social media accounts (Instagram, Facebook)
- Strong understanding of medical terminology to communicate effectively with patients and staff
- Familiarity with electronic medical record systems, especially Jane
- Excellent organizational skills and the ability to manage multiple tasks simultaneously
- Exceptional time management and multitasking abilities
- Outstanding communication and customer service skills
- Strong interpersonal skills to build rapport with patients and team members
- Reliable, punctual, and a team player who’s eager to grow with us
- Strong leadership skills with a focus on business growth

What We Offer

- Starting wage of $21/hour
- Extended health benefits (including dental, vision, and medication)
- Free parking
- Exclusive staff discounts on products and services
- Supportive, empowering team culture
- Opportunities for growth within a nurse-led wellness clinic
- Fun and engaging company events

If you are passionate about providing exceptional patient care in a holistic wellness environment, we invite you to apply today and become a part of our growing team at Natural Skin & Sole Wellness Clinic!

Job Types: Part-time, Permanent

Pay: From $21.00 per hour

Advantages:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
- Vision care

Experience:

- Jane / Medical - Health Office: 1 year (preferred)

Work Location: In person

📌 Patient Care Coordinator (Ottawa)
🏢 Natural Skin & Sole Wellness Clinic
📍 Ottawa