Job Overview

We are seeking a dynamic and energetic Shift Supervisor to lead our team during full shifts, ensuring smooth daily operations and delivering exceptional customer service. As a key leader on the floor, you will oversee food preparation, manage team members, and uphold food safety standards while maintaining a lively, positive environment. This role offers an exciting opportunity for someone with restaurant management experience who thrives in fast-paced settings and is passionate about food service excellence. Your leadership will inspire your team to deliver memorable experiences for every guest, all while ensuring operational efficiency and adherence to safety protocols.

Responsibilities

- Supervise daily restaurant operations, including food preparation, cooking, serving, and food handling to ensure quality standards are met.
- Manage team members by assigning tasks, overseeing performance, and providing coaching to foster a motivated and efficient workforce.
- Oversee cash handling procedures using POS systems, ensuring accuracy and security during transactions.
- Lead by example in delivering outstanding customer service, addressing guest inquiries, complaints, or special requests promptly and professionally.
- Conduct interviews and participate in hiring processes to build a robust team aligned with company values.
- Ensure compliance with food safety regulations and maintain cleanliness standards across the kitchen and dining areas.




- Support restaurant management in inventory control, food ordering, and maintaining optimal stock levels.
- Handle operational issues swiftly during shifts to minimize disruptions and maximize guest satisfaction.

Experience

- Proven 2+ years supervising experience within the food service or restaurant industry.
- Extensive food preparation, cooking, and food handling experience in a fast-paced environment.
- Strong leadership skills with the ability to manage teams effectively and motivate staff members.
- Background in restaurant management or hospitality roles preferred; experience in bartending or barista roles is a plus.
- Excellent customer service skills with a focus on creating positive guest experiences.
- Knowledge of food safety standards and regulations applicable to the food industry.
- Prior experience with kitchen operations, serving procedures, and hospitality environments is highly desirable.

Join us as a Shift Supervisor where your energy fuels our success! Lead your team through busy shifts with confidence while creating an inviting atmosphere for guests to enjoy top-quality food and service. Your leadership will make a real difference—empowering your team to excel every day!

Pay: $19.50-$21.50 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

- Discounted or free food
- Flexible schedule

Work Location: In person

📌 Shift Supervisor (Full time) (Canada)
🏢 Chick-fil-A | North Barrie
📍 Canada