INTERNAL/EXTERNAL

Job Title: 24-Hour Services Peer Support Worker – Harm Reduction

Position Type: Non-Bargaining Unit, Reduced Full-Time, Contract (1 year)

Number of Positions: 1

Reason for Posting: Existing Vacancy

Rate: $20.56 per hour

Vacation: 7% Vacation Pay

Benefits: Dental, Extended Health (100% Employer Paid Premium), float day, paid sick leave for contracts 6 months and longer

Hours: 30 hours per week; Wednesday to Saturday 12pm to 8pm

Supervisor: Senior Manager, 24-Hour Services

Posting Date: September 22, 2026

Application Deadline: Open until filled

Location: 1161 Caledonia Road, North York, ON, M6A 2W9

Why Fred Victor?

For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time.

Fred Victor Bethlehem United Shelter is a 70-bed site for women, men and couples who are homeless and facing challenges such as living with severe mental health issues and dealing with substance use. Clients are allowed to have their pets while staying at the shelter.

Does this sound like work you want to be a part of?

We offer supportive and collaborative environment, an prospect to join a diverse team of caring professionals and a chance to make a difference. With over 75 programs and 25 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.

What You Will Do:

- Work productively within a team to ensure the smooth day-to-day operations of Fred Victor services.
- Provide services in accordance with Fred Victor’s policies and procedures, including policies around professional

boundaries, confidentiality, health and safety and the staff code of conduct.
- Provide appropriate referrals, information, and advocacy to other support services, both internally and to

external organizations
- Build and maintain respectful working relationships with community members and external partner agencies.
- Identify, intervene, and effectively deal with crisis and conflict situations. Deal with emergency situations as they

arise.
- Encourage the participation and involvement of Fred Victor community members, tenants, and service users.

- Support service users in meeting individual goals

- Provide harm reduction referrals and general support to clients.




- Assisting with harm reduction services, including preparing harm reduction kits, supporting outreach activities,

and participating in relevant trainings and resource coordination.
- Perform administrative tasks such as answering phones, tracking statistics, writing notices, other

documentations as required, etc.
- Observe work related requirements such as punctuality, attending staff meetings, meeting deadlines, and

working with or without direct support.
- Other duties as assigned by Supervisor or management team.

What You Bring to the Team:

- Personal experience of homelessness and/or poverty and use of support services

- A genuine commitment to working in the social service sector.

- A willingness to learn and develop new skills.
- The ability to work productively within a team setting with ability to constructively give, receive and respond to

feedback.
- An interest in or experience working with chronically homeless individuals who come from a racially and

ethnically diverse background, who experience health issues (both physical and mental); addictions; abuse; and social isolation.
- The ability to develop effective and productive relationships with community members, co-workers and external

agencies.
- The ability to focus on another’s needs and listen attentively.

- A commitment to community development practices with knowledge of community-based resources and

services
- Problem-solving skills with an understanding of conflict resolution and de-escalation skills.

- Strong communication skills, both written and oral
- Administrative and organizational skills, including an understanding of Microsoft programming such as Word,

Excel, and Outlook
- An understanding of the importance of professional boundaries

- An understanding of systems that cause and support homelessness, poverty and discrimination.

- Strong understanding that people living on a low income are a resource and have an important role in finding

solutions to social challenges.

What Sets You Apart





- Ability to work from a trauma informed, client-centered, harm reduction, and housing first approach.
- Demonstrated ability to follow policies, procedures.
- Ability to exercise good judgment.
- Applied computer skills (Microsoft Word, Excel, and Outlook)
- Good communications skills
- Ability to work in a team.

Compensation and Benefits

- For the ‘24-Hour Services Peer Support Worker – Harm Reduction’ Fred Victor offers an hourly rate of $20.56.

- 7% Vacation Pay
- Generous paid sick leave and float day (for contracts greater than 6 months duration)
- A comprehensive Dental and Extended Health group benefits package (for contracts greater than 6 months)

includes individual and family coverage, including prescriptions, hospital accommodation, hearing care,

paramedical practitioners and a wide variety of dental care. Additional insurance includes vision care and travel for emergency medical services.

- Access to employee and family assistance plan

How You Can Apply

Internal employees who are interested in this opportunity are encouraged to apply through ADP by navigating to Myself >

Talent > Career Centre. External candidates may apply using this link: Fred Victor ADP Career Centre or by scanning the QR code:

Please note that we are currently soft-launching our new online hiring system through ADP.

During this transition, not all job postings are available in the system yet. We appreciate your patience as we work through this transition. As part of the application process, applicants are asked to upload their resume and a cover letter as one document describing their interest in joining the Fred Victor team

Accessibility & Accommodation

Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experience.

If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received relating to accommodation requests will be treated with confidentiality.

📌 24-Hour Services Peer Support Worker – Harm Reduction (North York)
🏢 Fred Victor
📍 North York