Front Desk Receptionist

We are a multidisciplinary clinic located in Brampton seeking a professional, organized, and detail-oriented Front Desk Receptionist to join our team.

The ideal candidate will have excellent computer and communication skills, strong attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced medical office environment.

Key Responsibilities

- Greet and assist patients in a professional and courteous manner.
- Answer and direct telephone calls and respond to patient inquiries.
- Schedule and coordinate patient appointments.
- Complete administrative tasks accurately and in a timely manner.
- Maintain accurate patient records and documentation.
- Process and complete required OCF forms.
- Communicate effectively with patients, healthcare professionals, insurance companies, and other stakeholders.
- Manage multiple priorities while maintaining a high level of accuracy and professionalism.
- Work effectively both independently and as part of a multidisciplinary team.

Qualifications & Skills




- Previous experience working in a medical office is an asset.
- Previous experience working in an MVA (Motor Vehicle Accident) clinic is an asset.
- Knowledge and experience with OCF forms is required.
- Experience with Universal Software is a strong asset.
- Excellent computer skills, including proficiency with Microsoft Office.
- Ability to learn and adapt quickly to new software applications and technology.
- Strong verbal and written communication skills.
- Excellent organizational and time-management skills.
- Robust attention to detail and accuracy.
- Ability to multitask and prioritize responsibilities effectively.
- Ability to work independently as well as collaboratively within a team.
- Professional, friendly, and patient-focused approach.

Pay: $19.00-$20.00 per hour

Experience

- Univesal Software : 1 year (preferred)
- OCF forms : 1 year (preferred)
- MVA clinic : 1 year (preferred)

Work Location: In person

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