Administrative / Physiotherapy Assistant – Temporary Full time

We are looking for a reliable, friendly, and organized Administrative / Physiotherapy Assistant to join our team on a temporary full-time basis.

The primary responsibility of this position is front-desk administration, with additional duties supporting our physiotherapists and patients in the clinic.

Administrative & Front Desk Responsibilities

- Greet patients and provide professional, friendly customer service.
- Answer phone calls, respond to patient inquiries, and manage clinic communications.
- Book, confirm, reschedule, and manage patient appointments.
- Handle payments, receipts, documentation, and general office administration.
- Process and manage OHIP, EHC, and WSIB billing and documentation.
- Complete billing submissions, reconcile payments, and follow up on billing issues as required.
- Verify patient and insurance information and maintain accurate records.
- Assist with OHIP-related documentation and administrative requirements.
- Process insurance forms, claims, invoices, and other required paperwork.
- Maintain accurate and up-to-date patient records.
- Maintain patient confidentiality and follow clinic privacy policies and procedures.

Physiotherapy Assistant Responsibilities
- Assist physiotherapists with patient treatment plans and rehabilitation programs.
- Prepare treatment areas and equipment.
- Assist patients with exercises and mobility activities as directed by the physiotherapist.
- Provide encouragement and support throughout the rehabilitation process.
- Monitor patients and communicate any concerns to the supervising physiotherapist.




- Assist with treatment documentation and patient records.
- Reinforce home exercise and self-care instructions provided by the physiotherapist.
- Help maintain a clean, safe, and organized clinic setting.

Requirements
- Previous experience with OHIP, EHC, and WSIB billing is required.
- Previous experience working in a medical or physiotherapy clinic is strongly preferred.
- Strong understanding of medical terminology and healthcare documentation.
- Experience with Juvonno EMR is an asset.
- Experience with electronic medical records and clinic administrative software is an asset.
- Excellent communication, organization, and customer-service skills.
- Strong attention to detail and accuracy in billing and documentation.
- Ability to work independently and as part of a team.
- Previous Physiotherapy Assistant or patient-care experience is an asset.
- Professional, compassionate, and patient-focused approach.
- Ability to maintain confidentiality and handle sensitive patient information.

Schedule Temporary, Full-time

Monday to Friday

This is a temporary position with the possibility of extension based on clinic needs and performance.

If you are organized, dependable, detail-oriented, and enjoy working in a patient-focused healthcare environment, we would love to hear from you.

Please apply with your resume and include a brief summary of your experience with OHIP, EHC, and WSIB billing.

Job Types: Part time, Permanent

Benefits

- On-site parking

Application question(s):
- How many years of experience you have in EHC, MVA, WSIB Billing?

Work Location: In person

📌 Administrative Assistant/ Physiotherapy Assistant (Oshawa)
🏢 Vcare Physio & Rehab
📍 Oshawa