Elevate client experience at MEDFAR Clinical Solutions as a Bilingual Customer Support Specialist. Offer critical support to healthcare providers using our MYLE software. You will be the first point of contact for clients facing billing questions or software-related issues. Your insights will directly impact client satisfaction. Enjoy a permanent, full-time role with hybrid work options within Quebec. Key Responsibilities:

- Quickly resolve incoming requests via phone and email
- Provide in-depth technical guidance on MYLE software
- Diagnose issues and offer tailored solutions
- Work with support team members to resolve inquiries
- Enhance our knowledge base with new insights Requirements:
- Experience in customer service roles ideal
- Excellent problem-solving skills and client-oriented mindset
- Bilingual in French and English at an advanced level
- Passion for technology and learning current software
- Flexible availability for shift coverage, including nights Join MEDFAR to help innovate and improve healthcare delivery through outstanding customer support.

📌 Bilingual Customer Support Specialist Role (Montreal)
🏢 Medfar
📍 Montreal