Who We Are:

AdmitONE, owned and operated by The MRG Group, is the ultimate ticketing solution that delivers top-quality experiences for event promoters and their customers.

Proudly

Canadian-owned and operated, AdmitONE was created for promoters by promoters and offers three solutions: ‘AdmitONE Pro’, ‘Powered By’, and ‘Community (DIY)’. Our deep understanding of the industry's distinct needs and challenges keeps us at the forefront of innovation. Whether you're organizing a concert, festival, or conference, we are committed to your success. Founded in 2008, The MRG Group is Canada’s largest independent entertainment company, specializing in live entertainment, hospitality, ticketing, travel, and digital media.

Who You Are:

You’re organized, detail-oriented, and a strong communicator who enjoys working in a fast-paced, event-driven environment. You’re proactive, a problem solver, and comfortable working both independently and as part of a team.

What You'll Work On:

- Maintain a positive and proactive approach to ticketing activities at the Box Office with a strong commitment to superior customer service
- Provide support and assistance to the Client Service team in all areas of Box Office and ticketing operations including ticket processing using AdmitONE
- Helps maintain a Customer Service Help email Inbox for online customers of AdmitONE
- Work in various venues for in-person ticket sales and answering guest questions via email and in person about AdmitONE, their clients and their events




- Inventory Management (releasing holds, processing paid and comp sales)
- Post-event settlements and event reporting
- Scheduling and hiring part time box office personnel
- Some travel may be required from time to time
- Other duties as required

What We’re Looking For:

- Our shows and events take place in the evenings, during weekends and on holidays. As a result, flexibility to work these shifts is required
- Excellent written and verbal communication skills
- Accuracy and strong attention to detail
- Ability to maintain strong relationships with those both inside and outside the business
- Innovative, creative and critical thinking
- Problem solving and analytical abilities
- Project management, multi-tasking, and time management
- Ability to work well with a team or individually

What’s In It For You?

- A competitive hourly rate,
- Opportunities for professional growth in a dynamic, industry-leading organization,
- A cooperative, innovative culture that celebrates creativity and new ideas,
- Employee discounts & access to unique experiences across The MRG Group’s portfolio of events, venues, and hospitality properties.

Our Commitment The MRG Group is committed to diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply. If you require accommodation during the recruitment process, please contact us. We thank all applicants for their interest. Only those selected for an interview will be contacted.

📌 Box Office Supervisor - AdmitONE (Toronto)
🏢 AdmitONE Ontario
📍 Toronto