Become a crucial part of NTT DATA as a Field Technician specializing in IT Support in Calgary, Alberta. This position emphasizes providing outstanding technical assistance and enhancing client satisfaction at the user level. As a Field Services Technician, you'll be responsible for resolving issues through onsite support.

Your role involves troubleshooting desktop and printer issues, managing ticket workloads, and ensuring service levels are consistently met through productive solutions and support. Key Responsibilities:

- Provide effective technical support for user IT needs
- Troubleshoot and fix issues with desktops and printers
- Manage support tickets to meet Service Level expectations
- Perform essential system upgrades and parts replacements
- Identify and mitigate issues that could impact user satisfaction Requirements:
- 5-8 years of IT technical support experience required
- High School diploma or equivalent essential
- Required A+ certification and familiarity with Windows OS
- Strong client service orientation with troubleshooting skills
- Potential travel responsibilities for work projects Enhance client interactions and technical efficacy as a Field Technician with NTT DATA in Calgary.

📌 Calgary Field Technician for IT Support
🏢 NTT DATA North America
📍 Calgary